Error on all dropbox on settings page

  • Resolved anneyu

    (@anneyu)


    3 years, 7 months ago

    Hi,

    I’m struggling to fix the settings of my Responsive Menu because all the dropbox fields on the settings page are opened by default which prohibits me from selecting the options for a specific item:

    https://snipboard.io/T7fckL.jpg

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • expresstechsupport

    (@expresstechsupport)

    3 years, 7 months ago

    Hi @anneyu,

    It is difficult to say why you are having this issue. I request you to please share the export file of the plugin with us so that we can import it on our staging to troubleshoot the issue.

    You can share the export file via Google drive.

    Please let me know. Thanks for reaching out to us.

    Regards,
    Kriti

    peikgabriel

    (@peikgabriel)

    3 years, 7 months ago

    Same issue, settings dropdowns are broken on all browsers. This happens on a clean install using WordPress 5.5.1.

    peikgabriel

    (@peikgabriel)

    3 years, 7 months ago

    This error can be fixed by modifying the HTML through an inspector. Change aria-expanded=”false” to “true”, and add a “display: block;” rule to the div with the classes “dropdown-menu open”.

    expresstechsupport

    (@expresstechsupport)

    3 years, 6 months ago

    Hi Peik,

    Thanks for sharing the information.

    Kriti

    peikgabriel

    (@peikgabriel)

    3 years, 6 months ago

    Just reporting back that this error still hasn’t been resolved, despite the plugin supports flag. This bug affects a clean WP5.5 install without any other active plugins, and the developer hasn’t released any updates to fix it. I bought the pro version, and only answers I got was the standard “deactivate your plugins and use a standard theme”-copypaste. Clearly, they didn’t even test it.

Viewing 5 replies - 1 through 5 (of 5 total)
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