Support » Plugin: Templator » Error on 1st upload

  • Hey guys, after entering API I tried to upload to cloud and got this error:

    cURL error 28: Operation timed out after 30001 milliseconds with 0 bytes received

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @reelism ,

    The cURL error 28 is a server level issue. Can you please contact your host provider and ask if there is any firewall restriction enabled on your server?

    Here is the a small article that might help you to fix your issue.

    Thread Starter reelism

    (@reelism)

    Got beyond that and I seem to have got my templates online, but none of the templates have Thumbnails (all onlyshow “generating preview”).

    When I try to import any file “Importing..” hangs forever – I can see a file is created, but it’s empty.

    Any tips?

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hi @reelism ,

    We are working on thumbnail image preview generation and soon we would be releasing its patch.

    But for your second query can you please create a support ticket from here so that we can have all required information in order to fix your issue and make our product free from any such flaws.

Viewing 3 replies - 1 through 3 (of 3 total)
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