Support » Plugin: Security & Malware scan by CleanTalk » Error occurred while sending scan logs. Error: SERVER_ERROR

  • Resolved DreamOn11

    (@dreamon11)


    Hi,

    I have the following error in Security by CleanTalk:

    “2018-09-06 11:30:50: Error occurred while sending scan logs. Error: SERVER_ERROR NO: 8 MSG: Unknown files array values bad.”

    And when I perform a scan:

    “Database write error while scanning files”.

    Can you help me?

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Thank you for your request.

    Try to re-save the plugin settings and re-do the scan. If the problem will persist create a ticket in our private Ticket System:

    https://cleantalk.org/my/support/open

    This way we will know your CleanTalk profile and could check everything that is required.

    WordPess.org Support Forum is for plugins only.

    Sorry for the inconveniences.

    Your CleanTalk Control Panel: [ https://cleantalk.org/my/ ].

    Best regards.

    Thanks.

    Problem persists, I will create a ticket in your Ticket System!

Viewing 2 replies - 1 through 2 (of 2 total)
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