Support » Plugin: Easy Facebook Like Box (Facebook Page Plugin) - Custom Facebook Feed - Auto PopUp » Error occured while retrieving the facebook feed

  • Hi all, for some reason, the exact sites I am trying to add to this nice plugin are giving me the rather vague error: Error occured while retrieving the facebook feed.

    For example the public page:

    Now, if I try some random other pages they do work, like

    Now I have been comparing facebook settings with a working page, but I fail to find what is wrong. Now I have been playing with some other plugins and some give api errors, about users or app reviews needed and some just work. Which led me to your former post in this forum:

    Where was suggested to use your old version:

    And, guess what, this version works. So despite that threads says, problem solved, it seems it isn’t solved in all cases.

    I would appreciate if you would be able to look at this and even better solve it, since it has given me huge developer headaches.

    ps. I also tried creating a dev app and get it reviewed and all that sh*t facebook suddenly demands, it didn’t change anything alas.

    Much obliged, Jason

    ps. the url attached is just a test site, so we / I can try anything there if needed.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Summary: for some sites your plugin works perfectly,
    for half I get: Error occured while retrieving the facebook feed
    for half of those: still works.
    the last quarter nothing works, all give error occured.

    I have not been able to detect any differences in the facebook urls used



    Some extra info, while the “Easy Facebook Feed” widget sometimes works and sometimes doesn’t, the “Easy Facebook Likebox” widget always works, also on sites where the feed doesn’t work.

    Plugin Author Danish Ali Malik


    Hi there,

    Actually, Since the Facebook privacy issue happened they blocked many apps and decreased the API calls and not approving new apps.

    I am chatting with them and trying to get the apps to approve ASAP. But their process is very slow. I can understand your headache but this plugin is totally dependent on Third Party So we have to follow the process.

    Check out this thread if it helps.

    Thanks for your patience I am constantly working on the betterment and improvement of this plugin so stay tuned.

Viewing 3 replies - 1 through 3 (of 3 total)
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