Title: Error occured
Last modified: October 3, 2021

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# Error occured

 *  [matteomugnai](https://wordpress.org/support/users/matteomugnai/)
 * (@matteomugnai)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-occured-5/)
 * Hi,
    when I try to complete order by clicking “Pay Now” button a pop-up appears,
   saying “error occured”. It happens with every payment method I select.
 * Any ideas? Thanks in advance!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-occured-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Codemenschen](https://wordpress.org/support/users/codemenschen/)
 * (@codemenschen)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-occured-5/#post-14934216)
 * Hi [@matteomugnai](https://wordpress.org/support/users/matteomugnai/) ,
    Thank
   you for your message, =>1. Please check in Setting Payment is correct or not.
   =>2. Try using the “Change PDF Save Option” function to check if the information
   transferred to the PDF file is corrupted =>3. Try Deactivate all plugins except
   Gift Card plugin, to check if any plugin conflict with our Gift Card plugin [https://prnt.sc/1uq1ut8](https://prnt.sc/1uq1ut8)
   Please try to check three ways above and let us know if you need any helps from
   our side, thanks!
 *  Thread Starter [matteomugnai](https://wordpress.org/support/users/matteomugnai/)
 * (@matteomugnai)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-occured-5/#post-14934421)
 * Hi,
    Thank you for reply. I tried all the above but i still have same problem.
 * i get this error in console:
 * POST [https://www.noaink.it/wp-admin/admin-ajax.php](https://www.noaink.it/wp-admin/admin-ajax.php)
   500
 * send @ jquery.min.js?ver=3.6.0:2
    ajax @ jquery.min.js?ver=3.6.0:2 s.ajax.s.ajax
   @ jquery-migrate.min.js?ver=3.3.2:2 (anonymous) @ voucher-template-script.js?
   ver=4.1.5:606 dispatch @ jquery.min.js?ver=3.6.0:2 v.handle @ jquery.min.js?ver
   =3.6.0:2
 *  Plugin Author [Codemenschen](https://wordpress.org/support/users/codemenschen/)
 * (@codemenschen)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-occured-5/#post-14934559)
 * Hi [@matteomugnai](https://wordpress.org/support/users/matteomugnai/) ,
    Through
   our checking, We found the conflict Plugin errors on your site. [https://prnt.sc/1uqdv3v](https://prnt.sc/1uqdv3v)
 *  Thread Starter [matteomugnai](https://wordpress.org/support/users/matteomugnai/)
 * (@matteomugnai)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-occured-5/#post-14934688)
 * Deactivated Autoptimize but still got errors
 * [https://prnt.sc/1uqi42m](https://prnt.sc/1uqi42m)
 *  [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-occured-5/#post-14934707)
 * for future reference: you can always test if a problem is due to Autoptimize 
   by requesting the URL with `?ao_noptimize=1` appended to the URL, which disables
   AO for that request. If the problem still occurs, the problem is elsewhere. If
   the problem goes away, Autoptimize reconfiguration might be needed (start by 
   disabling just JS or just CSS or … and drill down).
 * frank (ao dev)
 *  Plugin Author [Codemenschen](https://wordpress.org/support/users/codemenschen/)
 * (@codemenschen)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-occured-5/#post-14934778)
 * Hi [@matteomugnai](https://wordpress.org/support/users/matteomugnai/) ,
    Please
   make new open ticket on our site if it’s still not working. We will check and
   help you for this Asap, thanks!
    -  This reply was modified 4 years, 7 months ago by [Codemenschen](https://wordpress.org/support/users/codemenschen/).
 *  Thread Starter [matteomugnai](https://wordpress.org/support/users/matteomugnai/)
 * (@matteomugnai)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-occured-5/#post-14934961)
 * Re-installed and re-created deafults pages but still got error! Thank you for
   your time

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Error occured’ is closed to new replies.

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## Tags

 * [error occured](https://wordpress.org/support/topic-tag/error-occured/)
 * [payment](https://wordpress.org/support/topic-tag/payment/)

 * 7 replies
 * 3 participants
 * Last reply from: [matteomugnai](https://wordpress.org/support/users/matteomugnai/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/error-occured-5/#post-14934961)
 * Status: not resolved