Title: Error occured (2)
Last modified: October 4, 2021

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# Error occured (2)

 *  [matteomugnai](https://wordpress.org/support/users/matteomugnai/)
 * (@matteomugnai)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-occured-2-2/)
 * Hi,
    when i click Pay Now button to complete order i get “Error occured” message.
 * I found this in logs and it may be the problem , but i’m not sure how to fix 
   it.
    [https://prnt.sc/1ur3f8m](https://prnt.sc/1ur3f8m)
 * Thanks in advance
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-occured-2-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Codemenschen](https://wordpress.org/support/users/codemenschen/)
 * (@codemenschen)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-occured-2-2/#post-14938327)
 * Hi [@matteomugnai](https://wordpress.org/support/users/matteomugnai/) ,
    Thank
   you for your message, Our plugin works fine until you edit the plugin’s code.
   So, we can’t know with 100% accuracy what the error is. [https://prnt.sc/1uv5zwa](https://prnt.sc/1uv5zwa)
   [https://prnt.sc/1uv67kb](https://prnt.sc/1uv67kb)
 *  Thread Starter [matteomugnai](https://wordpress.org/support/users/matteomugnai/)
 * (@matteomugnai)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-occured-2-2/#post-14938471)
 * HI,
 * I re-installed from scratch yesterday, downloading new files from your website.
   So nothing has been touched in the code.
 * The difference in the code you showed in the screenshots it’s due to “Select 
   template mode” option. I’ve just set it on “both” instead of “portrait” and now
   that string is like yours.
 * Thanks for the patience.
 *  [matgu](https://wordpress.org/support/users/matgu/)
 * (@matgu)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/error-occured-2-2/#post-15049046)
 * I also have same problem,
    and i don’t know if you haven’t see but the developer
   have same problem in the demo 😅

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error occured (2)’ is closed to new replies.

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## Tags

 * [error occured](https://wordpress.org/support/topic-tag/error-occured/)
 * [payment](https://wordpress.org/support/topic-tag/payment/)

 * 3 replies
 * 3 participants
 * Last reply from: [matgu](https://wordpress.org/support/users/matgu/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/error-occured-2-2/#post-15049046)
 * Status: not resolved