Support » Plugin: NewStatPress » Error: number of visitors is locked

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author cHab

    (@lechab)

    Hi,
    No problem: your English is good like mine 🙂 (you can also use French or Italian in MP if you prefer).
    The visitors number of the day is every day at 11 max but what is the visitors number of yesterday?

    Thank you! 🙂
    Yesterday the number of visitors is ever 11 for Newstatepress! But, if I see an other plugin, the number is 98!

    Plugin Author ice00

    (@ice00)

    hi,

    did you have another plugin that uses statpress table at the same time of newstatpress?

    thanks

    Yes. I’ve this problem with NewStatepress from some days (7-10 days), so I’ve lost a lot of statistics, for this reason , I installed another plug in (Google Analitycs) three days ago, not to lose all statistics.

    Now, there is a new update for WordPress. I try to do this and so I see if the problem is solved.

    The problem isn’t solved.

    Plugin Author ice00

    (@ice00)

    Please, look that you had not a crashed table in DB server by apply a Utility, Repair Database in the admin panel of Newstatpress.

    Else, could you check the dimension of your DB by apply a NewStatPress update (it shows the information in the last lines)?

    thanks

    I’ve try to do these steps, but my blog is on altervista wordpress, then I can’t do it! :/

    Plugin Author ice00

    (@ice00)

    With the new version 1.2.2 in Tools there is the Information panel that gives the dimension of your DB. Please gives detail about it.

    Thanks

    Database Dimensione Numero di record
    Struttura avwp_statpress 28,89 Mb 148519
    Indice avwp_statpress 12,09 Mb

    [ No bumping please. ]

    Plugin Author ice00

    (@ice00)

    Even mine are on Altervista:

    Struttura avwp_statpress 1 244,93 Mb 8388594
    Indice avwp_statpress 378,02 Mb

    With your DB dimension you should not have problem.

    Please write at newstatpress @ altervista.org so I can ask for screenshot

    thanks

Viewing 11 replies - 1 through 11 (of 11 total)
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