Error Notice: Edit Thumb

Resolved Taro
(@sicktb)

8 years ago

Notice: Undefined index: width in example.com/htdocs/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/lib/gd.thumbnail.inc.php on line 436

Notice: Undefined index: height in example.com/htdocs/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/lib/gd.thumbnail.inc.php on line 436

Warning: Division by zero in example.com/htdocs/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/lib/gd.thumbnail.inc.php on line 296

Warning: Division by zero in example.com/htdocs/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/lib/gd.thumbnail.inc.php on line 309

Warning: imagecreatetruecolor(): Invalid image dimensions in example.com/htdocs/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/lib/gd.thumbnail.inc.php on line 439

Notice: Undefined index: width in example.com/htdocs/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/lib/gd.thumbnail.inc.php on line 455

Notice: Undefined index: height in example.com/htdocs/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/lib/gd.thumbnail.inc.php on line 456

Warning: imagecopyresampled() expects parameter 1 to be resource, boolean given in example.com/htdocs/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/lib/gd.thumbnail.inc.php on line 943

Warning: Division by zero in example.com/htdocs/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/admin/edit-thumbnail.php on line 53

https://wordpress.org/plugins/nextgen-gallery/

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Contributor photocrati
(@photocrati)

8 years ago

@sicktb – What are you seeing under Gallery > Overview for your Server Settings?

Also, there could be a plugin conflict going on here or at least it should be ruled out. Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.

If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

Thanks!

– Cais.
Thread Starter Taro
(@sicktb)

8 years ago
```
Operating System : Linux (64 Bit)
    Server : Apache
    Memory usage : 31.73 MByte
    MYSQL Version : 5.5.44-MariaDB-1~trusty
    SQL Mode : Not set
    PHP Version : 5.5.9-1ubuntu4.14
    PHP Safe Mode : Off
    PHP Allow URL fopen : On
    PHP Memory Limit : 128
    PHP Max Upload Size : 2M
    PHP Max Post Size : 8M
    PCRE Backtracking Limit : 1000000
    PHP Max Script Execute Time : 300s
    PHP Exif support : Yes ( V1.4 )
    PHP IPTC support : Yes
    PHP XML support : Yes

Graphic Library

    GD Version : 2.1.1-dev
    FreeType Support : Yes
    FreeType Linkage : with freetype
    T1Lib Support : No
    GIF Read Support : Yes
    GIF Create Support : Yes
    JPEG Support : Yes
    PNG Support : Yes
    WBMP Support : Yes
    XPM Support : Yes
    XBM Support : Yes
    JIS-mapped Japanese Font Support : No
```
tryed to deactivate all plugins other theme, removed cashe from nextgen and browser. Made new thumbnails and recover from backup… Still got this problem
Thread Starter Taro
(@sicktb)

8 years ago

Bad image:
http://example.com/nextgen-image/2619/152x152x100/crop/ddc8a3c688217eda9b2f3a512694181c

Correct image:
http://example.com/wp-content/gallery/test-for-nextgen/dynamic/test-1-b.jpg-nggid042600-ngg0dyn-152x152x100-00f0w010c011r110f110r010t010.jpg

Plugin Contributor photocrati
(@photocrati)

8 years ago

@sicktb – The use of example.com does not really help too much in this case as the actual URL might be in question but seeing the site first-hand is much more relevant.

Thanks!

– Cais.

Thread Starter Taro
(@sicktb)

8 years ago

i was referring to:

2619/152x152x100/crop/ddc8a3c688217eda9b2f3a512694181c
vs
test-1-b.jpg-nggid042600-ngg0dyn-152x152x100-00f0w010c011r110f110r010t010.jpg

the website is not live at the moment.

I can send login information to your mail…

Plugin Contributor photocrati
(@photocrati)

8 years ago

@https://wordpress.org/support/profile/sicktb – You are welcome to send us a Bug Report (http://imagely.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.

Please include as many details as you can about your site and the issue at hand so we can move on this as fast as possible.

Thanks!

– Cais.

Viewing 6 replies - 1 through 6 (of 6 total)

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