Support » Plugin: ArtistDataPress » Error, not updating

  • jonkostal

    (@jonkostal)


    Starting this past Saturday, the past shows are not going away. So it is not updating. I went to settings, I noticed this fatal error message in the layouts window: Fatal error: Call to undefined function get_example_data() in /hermes/waloraweb095/b2842/moo.unclejon/flatcats/2012-site/wp-content/plugins/artistdatapress/artistdatapress.php on line 826

    All the setting are correct. Nothing had been changed and it was previously working fine. Please advise.

    http://wordpress.org/plugins/artistdatapress/

Viewing 15 replies - 1 through 15 (of 16 total)
  • jonkostal

    (@jonkostal)

    Could it be something with my webhost?

    esmi

    (@esmi)

    Forum Moderator

    Nope. Looks like an issue in that copy of the plugin. FTP into your site (or whatever file management application your host provides) & delete the wp-content/plugins/artistdatapress folder.

    jonkostal

    (@jonkostal)

    I just updated to the lastest version of wordpress, didn’t seem to help.

    jonkostal

    (@jonkostal)

    I just tried it and it’s still stuck on showing the September 14 show as the next show.
    http://flatcatsmusic.com

    Any other ideas? Thank you.

    jonkostal

    (@jonkostal)

    Removed the folder and reinstalled fresh. Same error. Fatal error: Call to undefined function get_example_data() in /hermes/waloraweb095/b2842/moo.unclejon/flatcats/2012-site/wp-content/plugins/artistdatapress/artistdatapress.php on line 826

    esmi

    (@esmi)

    Forum Moderator

    Are you sure you deleted the right folder?

    jonkostal

    (@jonkostal)

    Yes.

    wp-content/plugins/artistdatapress

    esmi

    (@esmi)

    Forum Moderator

    Site url?

    jonkostal

    (@jonkostal)

    esmi

    (@esmi)

    Forum Moderator

    I can’t see any error on your site. Remember to press CTRL and F5 simultaneously when viewing an updated page/site. Or try emptying your browser cache. This should ensure that your web browser fetches a fresh copy of the page rather than serving up an out-dated copy from your own cache.

    .

    jonkostal

    (@jonkostal)

    The error message is not on the website. The problem is that past gigs are not going away. If you look at the website, it says upcoming shows and the first two are Sept 14 and Sept 15 which have already happened.
    The error message shows up in the artist data layout settings.
    Screenshot:

    View post on imgur.com

    esmi

    (@esmi)

    Forum Moderator

    Try resetting the plugins folder by phpMyAdmin.

    jonkostal

    (@jonkostal)

    I don’t know how to do this. Can you explain?

    esmi

    (@esmi)

    Forum Moderator

    Please see the link I posted above.

    jonkostal

    (@jonkostal)

    I tried, didn’t have any luck. Looking at other support threads it appears others have had this issue as well. Any other ideas?

Viewing 15 replies - 1 through 15 (of 16 total)
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