• Resolved SommerV

    (@sommerv)


    Hello, I am trying to use BackWPup on our websites. After I install it and set it up, and try to run it, it gives me this error: Job “XXX Backup” has started, but not responded for 10 seconds. Please check information.” (information being a link).
    Information:
    Setting Value
    WordPress version 4.6.1
    BackWPup version 3.3.4 Get pro.
    PHP version 5.4.45 (64bit)
    MySQL version 5.6.32-78.0-log
    cURL version 7.45.0
    cURL SSL version OpenSSL/1.0.1e
    WP-Cron url: http://a1roofingnw.com/wp-cron.php
    Server self connect: Not expected HTTP response:
    Status-Code: 200
    Content-length: 0
    Accept-ranges: bytes
    Date: Wed, 09 Nov 2016 04:55:46 GMT
    Age: 0
    Vary: User-Agent
    X-cache: uncached
    X-cache-hit: MISS
    X-backend: all_requests
    Temp folder: /uploads/backwpup-175a5f-temp/
    Log folder: /uploads/backwpup-175a5f-logs/
    Server Apache
    Operating System Linux
    PHP SAPI cgi-fcgi
    Current PHP user
    Maximum execution time 30 seconds
    Alternative WP Cron Off
    Disabled WP Cron Off
    CHMOD Dir 453
    Server Time 4:55
    Blog Time 04:55
    Blog Timezone
    Blog Time offset 0 hours
    Blog language en-US
    MySQL Client encoding utf8
    Blog charset UTF-8
    PHP Memory limit 256M
    WP memory limit 40M
    WP maximum memory limit 256M
    Memory in use 17.25 MB
    Loaded PHP Extensions: Core, PDO, Phar, Reflection, SPL, SimpleXML, apc, bcmath, calendar, cgi-fcgi, ctype, curl, date, dba, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imagick, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, openssl, pcre, pdo_mysql, pdo_sqlite, posix, pspell, session, soap, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib

Viewing 9 replies - 1 through 9 (of 9 total)
  • Same issue.

    Job "XXXX" has started, but not responded for 10 seconds. Please check information.

    
    WordPress version	4.7
    BackWPup version	3.3.4 Get pro.
    PHP version	7.1.0 (64bit)
    MySQL version	5.5.53-log
    cURL version	7.29.0
    cURL SSL version	NSS/3.19.1 Basic ECC
    WP-Cron url:	https://qaq.cat/wp-cron.php
    Server self connect:	Not expected HTTP response:
        Status-Code: 200
        Server: nginx
        Date: Mon, 12 Dec 2016 12:43:43 GMT
        Content-type: text/html; charset=UTF-8
        Vary: Accept-Encoding
        X-powered-by: PHP/7.1.0
        Content-encoding: gzip
    Temp folder:	/.../wp-content/uploads/backwpup-20f49e-temp/
    Log folder:	/.../wp-content/uploads/backwpup-20f49e-logs/
    Server	nginx/1.10.2
    Operating System	Linux
    PHP SAPI	fpm-fcgi
    Current PHP user	www
    Maximum execution time	300 seconds
    Alternative WP Cron	Off
    Disabled WP Cron	Off
    CHMOD Dir	0755
    Server Time	12:43
    Blog Time	20:43
    Blog Timezone	Asia/Shanghai
    Blog Time offset	8 hours
    Blog language	zh-CN
    MySQL Client encoding	utf8mb4
    Blog charset	UTF-8
    PHP Memory limit	256M
    WP memory limit	40M
    WP maximum memory limit	256M
    Memory in use	4.00 MB
    Disabled PHP Functions:	passthru, exec, system, chroot, chgrp, chown, shell_exec, proc_open, proc_get_status, popen, ini_alter, ini_restore, dl, openlog, syslog, readlink, symlink, popepassthru, stream_socket_server
    Loaded PHP Extensions:	Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, cgi-fcgi, ctype, curl, date, dom, filter, ftp, gd, gettext, hash, iconv, intl, json, libxml, mbstring, mcrypt, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, session, shmop, soap, sockets, sqlite3, standard, sysvsem, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
    
    • This reply was modified 7 years, 4 months ago by Balthild.
    • This reply was modified 7 years, 4 months ago by Balthild.
    • This reply was modified 7 years, 4 months ago by Balthild.

    I got Status-Code: 200 too and it was because my PHP was set to 7.x. I put it back down to 5.5 (native) and now the back ups run fine for me.

    Hi @all,

    we have released a new BackWPup version and fixed php 7.1 incompatibilities. You can find more info about the new version 3.3.6 in our blog: https://backwpup.com/backwpup-version-3-3-6-now-available-php-7-1-compatibility/

    Cheers
    Christina

    Greetings
    I have just installed BackWPup and am getting same error, however I have installed v3.3.7, and the PHP is v 5.6.27. see below:

    WordPress version 	4.7.4
    BackWPup version 	3.3.7 Get pro. 
    PHP version 		5.6.27 (64bit) 
    MySQL version 		5.6.32-78.0-log 
    cURL version 		7.45.0 
    cURL SSL version 	OpenSSL/1.0.1e 
    WP-Cron url: 		http://oliviaruth.com.au/wp-cron.php 
    Server self connect: 	Not expected HTTP response:
    			Status-Code: 200
    			Content-length: 0
    			Accept-ranges: bytes
    			Date: Fri, 05 May 2017 03:38:54 GMT
    			Age: 0
    			Vary: User-Agent
    			X-cache: uncached
    			X-cache-hit: MISS
    			X-backend: all_requests

    I am confused. What do I need to change to get this plugin working properly?
    New to WP but not new to tech (started in 1985).
    BC

    Plugin Author Brandon Olivares

    (@cocreation)

    Hi @oliviaruthband, could you begin a new thread with your issue? It is probably not identical to the one in this thread, since this had to do with PHP 7.

    To get you started though, I would try enabling WP_DEBUG and see if you get any errors reported in Server self connect.

    Hi Brandon
    I will start a new thread if that’s what is needed.

    I enabled WP_DEBUG, ran the backup again, and there was no log file created in \wp-content, and I got the same http 200 error.
    Enabling this actually broke the web site, which when accessed just displayed a heap of errors on the screen, so I changed it back.
    This is insanely frustrating that this plugin does not work. Am I the only one? Site is a ‘managed wordpress hosting’ site on GoDaddy, if this helps.

    absolute sheer frustration.
    BC

    Plugin Author Brandon Olivares

    (@cocreation)

    Hi @oliviaruthband, I’m sorry for your frustration.

    Generally when there are wp-cron errors, it is down to the host. You could ask your host why a script is having trouble accessing wp-cron.

    Or, a fast workaround in such circumstances is to enable ALTERNATE_WP_CRON. You can do so by adding this in wp-config.php:

    define( 'ALTERNATE_WP_CRON', true );

    Thanks for your suggestions.
    You know what? this is all too difficult.
    I am going to uninstall your plugin and get one that works.

    Thanks.

    BC

    Plugin Author Brandon Olivares

    (@cocreation)

    Hi @oliviaruthband, I’m sorry to hear that. We’re happy to help, but sometimes there are conflicts with the host environment and such. We can work around those but it takes a bit of debugging.

Viewing 9 replies - 1 through 9 (of 9 total)
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