Title: Error: No Posts Found
Last modified: September 30, 2020

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# Error: No Posts Found

 *  Resolved [Delve](https://wordpress.org/support/users/singhwise/)
 * (@singhwise)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/error-no-posts-found/)
 * Hi,
 * i’ve connected the plugin to the instagram account, and added the access token
   and ID but I get the following:
 * Error: No Posts Found.
 * The instagram account details are correct and it does contain photos.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-no-posts-found%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Smash Balloon Mike](https://wordpress.org/support/users/smashballoonmike/)
 * (@smashballoonmike)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/error-no-posts-found/#post-13474408)
 * Hey [@singhwise](https://wordpress.org/support/users/singhwise/),
 * Thank you for reaching out to us. There is a temporary issue with the Instagram
   API that is preventing posts from being returned for personal accounts: [https://developers.facebook.com/status/issues/370520597643291/](https://developers.facebook.com/status/issues/370520597643291/).
   Instagram is aware of the issue and are working on a fix. We apologize for any
   inconvenience and are hoping this will be resolved very soon.
 * Many thanks,
 *  Plugin Support [Smash Balloon Joel](https://wordpress.org/support/users/joelsmashballoon/)
 * (@joelsmashballoon)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/error-no-posts-found/#post-13571512)
 * Hey [@singhwise](https://wordpress.org/support/users/singhwise/),
 * I will mark this issue as resolved. Should you still have any issues don’t hesitate
   to let us know.
 * Best regards.
 *  [Dave Loodts](https://wordpress.org/support/users/davelo/)
 * (@davelo)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/error-no-posts-found/#post-13717580)
 * We’ve got the same problem. But then on a business Instagram account.
 * Are we talking here about the same thing?
 *  Plugin Support [Smash Balloon Joel](https://wordpress.org/support/users/joelsmashballoon/)
 * (@joelsmashballoon)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/error-no-posts-found/#post-13717803)
 * Hey [@davelo](https://wordpress.org/support/users/davelo/),
 * This type of issue is usually specific to the individual case. Please send us
   a support request [on our website here](https://smashballoon.com/instagram-feed/support/),
   including your **System Info** from the plugin’s Support page and we are happy
   to guide you to a working setup.
 * Many thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error: No Posts Found’ is closed to new replies.

 * ![](https://ps.w.org/instagram-feed/assets/icon-256x256.png?rev=2700807)
 * [Smash Balloon Social Photo Feed – Easy Social Feeds Plugin](https://wordpress.org/plugins/instagram-feed/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/instagram-feed/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/instagram-feed/)
 * [Active Topics](https://wordpress.org/support/plugin/instagram-feed/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/instagram-feed/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/instagram-feed/reviews/)

 * 4 replies
 * 4 participants
 * Last reply from: [Smash Balloon Joel](https://wordpress.org/support/users/joelsmashballoon/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/error-no-posts-found/#post-13717803)
 * Status: resolved