Support » Plugin: Custom Facebook Feed » Error: No posts available for this Facebook ID

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  • Plugin Author smashballoon

    (@smashballoon)

    Hey Auron,

    It looks like that Facebook page currently has restrictions on it as I’m unable to view it without being logged into Facebook. As it’s a page about tobacco then I’m guessing the page owner has an age restriction on it. If you’re the page owner then you can remove the restriction by following the directions in #2 on this troubleshooting page. If you decide to keep the restriction on the page then unfortunately the plugin isn’t able to display your posts as Facebook won’t allow the content to be displayed outside of Facebook. This is because they need to verify the age of the people viewing the content and so the data is then not publicly available.

    Let me know whether that makes sense or if you have any other questions. Hope you’re having a good weekend!

    John

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