Title: Error: No Accounts Found
Last modified: January 26, 2023

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# Error: No Accounts Found

 *  Resolved [andisites](https://wordpress.org/support/users/andisites/)
 * (@andisites)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/error-no-accounts-found/)
 * Attempting to connect through a business account, we go through all of the screens
   and everything seems to connect without issue. Then, when it redirects us back
   to the plugin’s Settings page after connecting the account, we get a yellow box
   with this message:
 * **There was an error when trying to connect to Instagram.**
   Error: No Accounts
   FoundCouldn’t find Business Profile
 * There’s a link that directs us to these resolution tips: [https://smashballoon.com/instagram-feed/docs/errors/](https://smashballoon.com/instagram-feed/docs/errors/)
 * However, there’s no error listed on that page that matches our “No Accounts Found”
 * This is the Instagram account we are trying to link: [https://www.instagram.com/cityofkennesawga/](https://www.instagram.com/cityofkennesawga/)

Viewing 1 replies (of 1 total)

 *  Plugin Support [Smash Balloon Joel](https://wordpress.org/support/users/joelsmashballoon/)
 * (@joelsmashballoon)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/error-no-accounts-found/#post-16415773)
 * Hi [@andisites](https://wordpress.org/support/users/andisites/)!
 * Thank you for contacting us! The error “**Couldn’t find Business Profile**” usually
   indicates that your Instagram Business Profile is not correctly linked to a Facebook
   page, and the Facebook API cannot find it. Please follow this guide to ensure
   your business profile is correctly configured: [Instagram Business Profiles (required for Hashtag and Tagged feeds) – Smash Balloon](https://smashballoon.com/doc/instagram-business-profiles/?instagram)
 * Also, we recorded this short clip to show you how to fix this problem; you can
   find it here: [Couldn’t find Business Profile [FIX] – Droplr (supportally.com)](https://a.supportally.com/leWN6y).
   If the problem persists, you can try connecting your Instagram profile as a Basic
   profile, following this video: [Connecting a personal profile – Droplr (supportally.com)](https://a.supportally.com/CoF32p)
 * Please let me know if you have any other questions, and I’ll be happy to help.
 * Thanks! 🙂

Viewing 1 replies (of 1 total)

The topic ‘Error: No Accounts Found’ is closed to new replies.

 * ![](https://ps.w.org/instagram-feed/assets/icon-256x256.png?rev=2700807)
 * [Smash Balloon Social Photo Feed – Easy Social Feeds Plugin](https://wordpress.org/plugins/instagram-feed/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/instagram-feed/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/instagram-feed/)
 * [Active Topics](https://wordpress.org/support/plugin/instagram-feed/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/instagram-feed/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/instagram-feed/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Smash Balloon Joel](https://wordpress.org/support/users/joelsmashballoon/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/error-no-accounts-found/#post-16415773)
 * Status: resolved