Title: error modal don’t open
Last modified: October 8, 2017

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# error modal don’t open

 *  Resolved [luiscastrillo](https://wordpress.org/support/users/luiscastrillo/)
 * (@luiscastrillo)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/error-modal-dont-open/)
 * I got this error when click green button for Backup.
 * [Error] Error: Bootstrap’s JavaScript requires jQuery version 1.9.1 or higher,
   but lower than version 3
    (función anónima) (bootstrap.min.js:6:318) Código global(
   bootstrap.min.js:6:319) [Error] TypeError: jQuery(‘span[data-toggle=tooltip]’).
   tooltip is not a function. (In ‘jQuery(‘span[data-toggle=tooltip]’).tooltip()’,‘
   jQuery(‘span[data-toggle=tooltip]’).tooltip’ is undefined) (función anónima) (
   load-scripts.php:2:31697) [Error] TypeError: modal.one(‘hidden.bs.modal’, function(){
   modal.html(”); }).modal is not a function. (In ‘modal.one(‘hidden.bs.modal’, 
   function() { modal.html(”); }).modal(‘show’)’, ‘modal.one(‘hidden.bs.modal’, 
   function() { modal.html(”); }).modal’ is undefined) callback (main.js:108) success(
   sgrequesthandler.js:26) i (load-scripts.php:2:28023) fireWith (load-scripts.php:
   2:28785) A (load-scripts.php:4:14047) (función anónima) (load-scripts.php:4:16325)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-modal-dont-open%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [JetBackup](https://wordpress.org/support/users/backupguard/)
 * (@backupguard)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/error-modal-dont-open/#post-9570481)
 * [@luiscastrillo](https://wordpress.org/support/users/luiscastrillo/), this could
   be due to conflicts with other plugins. Could you please try to disable your 
   active plugins, then re-enable them one by one to see which one causes this issue.
   Sometimes 3rd party plugin developers do global CSS & JS includes by mistake,
   which causes conflicts. If that’s the case, please contact to the respective 
   plugin developers to report this and ask fix this for you.
 * Regards,
    Lisa Breen

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [JetBackup](https://wordpress.org/support/users/backupguard/)
 * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/error-modal-dont-open/#post-9570481)
 * Status: resolved