Title: Error migrating
Last modified: June 6, 2018

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# Error migrating

 *  Resolved [dantwah](https://wordpress.org/support/users/dantwah/)
 * (@dantwah)
 * [8 years ago](https://wordpress.org/support/topic/error-migrating/)
 * When I try to migrate our WordPress Multisite its not working. I don’t see the
   Migrate options anywhere (when I click Migrate, it just backs up the site). When
   I then import that onto our local machine, and click restore, it start doing 
   some things. There are no options for the links.
 * After it has done its thing, it gives the SGException error. However, I’ve bought
   the premium plugin, and I’ve followed the steps to do it.
 * Am I doing something wrong, or how can I fix it and make sure that we can migrate
   the package to our local machines?
    -  This topic was modified 8 years ago by [dantwah](https://wordpress.org/support/users/dantwah/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [JetBackup](https://wordpress.org/support/users/backupguard/)
 * (@backupguard)
 * [8 years ago](https://wordpress.org/support/topic/error-migrating/#post-10247347)
 * [@dantwah](https://wordpress.org/support/users/dantwah/) have you opened a support
   ticket for this?
 * If not, you can open direct support ticket here: [https://backup-guard.com/products/backup-wordpress/support-p2p](https://backup-guard.com/products/backup-wordpress/support-p2p)
   and our developers will try to solve your issue.
 *  Thread Starter [dantwah](https://wordpress.org/support/users/dantwah/)
 * (@dantwah)
 * [8 years ago](https://wordpress.org/support/topic/error-migrating/#post-10247454)
 * Yes we are chatting through support – thanks.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [7 years, 11 months ago](https://wordpress.org/support/topic/error-migrating/#post-10369874)
 * > I’ve bought the premium plugin
 * For pro or commercial product support please contact the author directly on their
   site. This includes any pre-sales topics as well.
 * As the author is aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   I am sure they will have no problem supporting you there.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error migrating’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/error-migrating/#post-10369874)
 * Status: resolved