Title: Error messages when verifying
Last modified: August 31, 2016

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# Error messages when verifying

 *  Resolved [kirkearl](https://wordpress.org/support/users/kirkearl/)
 * (@kirkearl)
 * [10 years ago](https://wordpress.org/support/topic/error-messages-when-verifying/)
 * I continue to receive the following messages when I try to verify an item.
 * Warning: The <ShippingDetails> information you’ve provided is outdated and will
   be ignored. (#21919056)
    The <ShippingDetails> information you’ve provided is
   outdated and will be ignored. Warning: The <PaymentMethods> information you’ve
   provided is outdated and will be ignored. (#21919057) The <PaymentMethods> information
   you’ve provided is outdated and will be ignored. Warning: The <ReturnPolicy> 
   information you’ve provided is outdated and will be ignored. (#21919058) The 
   <ReturnPolicy> information you’ve provided is outdated and will be ignored.
 * Any help would be great.
 * [https://wordpress.org/plugins/wp-lister-for-ebay/](https://wordpress.org/plugins/wp-lister-for-ebay/)

Viewing 1 replies (of 1 total)

 *  Plugin Support [msantamaria](https://wordpress.org/support/users/msantamaria/)
 * (@msantamaria)
 * [10 years ago](https://wordpress.org/support/topic/error-messages-when-verifying/#post-7345581)
 * Hi kirkearl,
 * The messages you’re receiving are warnings which will not stop you from listing
   on eBay. However this means that you have used a setting that is not allowed 
   by eBay anymore, so eBay simply ignores the setting.
 * There are 2 ways that you can setup your shipping options, return options, and
   payment options in WP-Lister. For each one you can either –
 * 1.) Use a policy from your eBay account that was created directly on eBay (For
   example, a shipping policy is selected either in the edit product page or listing
   profile. In the listing profile it is labelled shipping policy (beta)) and you
   can select a policy from your eBay account.) If you don’t see any postage policies
   you will need to create one on eBay and then “refresh” your account details.
 * You can read more about policies here –
    [http://docs.wplab.com/article/103-enable-and-use-ebay-shipping-profiles](http://docs.wplab.com/article/103-enable-and-use-ebay-shipping-profiles)
 * 2.) Manually insert the values for each option in WP-Lister
    In a recent change,
   eBay no longer allows you to mix and match these 2 options for eBay accounts.
   You either manually enter the data in for shipping, returns, and payments, or
   you use policies for all. You cannot use a policy for shipping, and manually 
   enter in data for returns and payments.
 * Other users that were having the same problem as you have, made the necessary
   changes above and the warnings cleared successfully.
 * If you have any other concerns please send us support ticket here: [https://www.wplab.com/request-support/](https://www.wplab.com/request-support/)
 * Kind regards,
 * Menchie
    WP Lab Support

Viewing 1 replies (of 1 total)

The topic ‘Error messages when verifying’ is closed to new replies.

 * ![](https://ps.w.org/wp-lister-for-ebay/assets/icon-256x256.png?rev=2372284)
 * [WP-Lister Lite for eBay](https://wordpress.org/plugins/wp-lister-for-ebay/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-lister-for-ebay/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-lister-for-ebay/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-lister-for-ebay/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-lister-for-ebay/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-lister-for-ebay/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [msantamaria](https://wordpress.org/support/users/msantamaria/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/error-messages-when-verifying/#post-7345581)
 * Status: resolved