Title: Error messages when backing up
Last modified: August 21, 2016

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# Error messages when backing up

 *  [bdsr](https://wordpress.org/support/users/bdsr/)
 * (@bdsr)
 * [13 years ago](https://wordpress.org/support/topic/error-messages-when-backing-up/)
 * I am using version 3.0.10 because of the problems others have been experiencing
   with the latest version and because I have seen several posters say that they
   are working well with older versions.
 * I have just got the following 2 error messages for one of my sites (along with
   a couple of warnings):
 * ERROR: ZipArchive returns status: (ER_DELETED) Entry has been deleted
 * ERROR: Cannot add “wp-includes/js/tinymce/themes/” to zip archive!
 * Is there anything I can do to fix up these errors?
 * Thanks
 * [http://wordpress.org/extend/plugins/backwpup/](http://wordpress.org/extend/plugins/backwpup/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Thread Starter [bdsr](https://wordpress.org/support/users/bdsr/)
 * (@bdsr)
 * [13 years ago](https://wordpress.org/support/topic/error-messages-when-backing-up/#post-3852286)
 * Seems there is an ongoing and unresolvable problem with Backwpup!
 * Its a shame because I thought it was an excellent plugin but months now of error
   messages and no response to questions about error messages means I have been 
   forced to find another backup plugin.
 * bdsr
 *  [zeekstern](https://wordpress.org/support/users/zeekstern/)
 * (@zeekstern)
 * [13 years ago](https://wordpress.org/support/topic/error-messages-when-backing-up/#post-3852288)
 * I’m no expert with backwpup, I’m still trying to get it to install:))
    But, the
   type of errors you have up there normally are due to: 1. Permission problems 
   2. File or directory does not exist.
 * I checked my unzipped file and there is no directory tinymce at all.
 * I don’t have a fix, but that is the problem:))
    good luck!!
 *  Thread Starter [bdsr](https://wordpress.org/support/users/bdsr/)
 * (@bdsr)
 * [13 years ago](https://wordpress.org/support/topic/error-messages-when-backing-up/#post-3852289)
 * Thanks for responding. Tinymce is a plugin I am using.
 * I have decided to give up on backwpup as I have found an alternative that seems
   to work really well (for the moment anyway!).
 * Good luck getting it to instal.
 *  [csmm92](https://wordpress.org/support/users/csmm92/)
 * (@csmm92)
 * [13 years ago](https://wordpress.org/support/topic/error-messages-when-backing-up/#post-3852297)
 * What alternative are you switching to? I’ve also noticed that the errors with
   BackWPUp have been going on for quite a while now, and it may be time to look
   for a different option. Thanks in advance for sharing your suggestions!
 *  [zeekstern](https://wordpress.org/support/users/zeekstern/)
 * (@zeekstern)
 * [13 years ago](https://wordpress.org/support/topic/error-messages-when-backing-up/#post-3852298)
 * I am interested in what you changed to also, bdsr. I might not be able to install,
   but I sure as heck can delete directories real good:))
 *  [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [13 years ago](https://wordpress.org/support/topic/error-messages-when-backing-up/#post-3852299)
 * Hello all, I know that many have had issues with this version of BackWPup for
   that reason I have also posted on my blog another alternative. However this might
   not be the one you are looking for but for some of my websites this plugin is
   working wonders. Here is the plugin [UpdraftPlus Backup](http://wordpress.org/support/plugin/updraftplus).
 * I sill use BackWPup on some sites because it works well.
 * Kind regards
 *  Thread Starter [bdsr](https://wordpress.org/support/users/bdsr/)
 * (@bdsr)
 * [13 years ago](https://wordpress.org/support/topic/error-messages-when-backing-up/#post-3852300)
 * Hi all,
 * I am changing over to Online Backup for WordPress.
 * mbrsolution – thanks for your input. That sounds like it is worth investigating
   as well.
 *  [csmm92](https://wordpress.org/support/users/csmm92/)
 * (@csmm92)
 * [13 years ago](https://wordpress.org/support/topic/error-messages-when-backing-up/#post-3852301)
 * Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Error messages when backing up’ is closed to new replies.

 * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141)
 * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backwpup/#faq)
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 * 8 replies
 * 4 participants
 * Last reply from: [csmm92](https://wordpress.org/support/users/csmm92/)
 * Last activity: [13 years ago](https://wordpress.org/support/topic/error-messages-when-backing-up/#post-3852301)
 * Status: not resolved