Title: Error message with plugin
Last modified: May 12, 2018

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# Error message with plugin

 *  [hodson videos](https://wordpress.org/support/users/hodson-videos/)
 * (@hodson-videos)
 * [8 years ago](https://wordpress.org/support/topic/error-message-with-plugin-2/)
 * This is the error message I’m getting with a recent plugin I’ve installed
 * ERROR 502 – BAD GATEWAY
 * Why am I seeing this page?
    The server that your request has reached is acting
   as a gateway or proxy to fulfil the request made by your client. Web Browser 
   => Web Front-End => Web Back-End This server (Web Front-End) received an invalid
   response from an upstream (Web Back-End) server it accessed to fulfil the request.
   In most cases this will not mean that the upstream server is down, but rather
   that the upstream server and the gateway/proxy do not agree on the protocol for
   exchanging data. This problem is most commonly caused when there is a problem
   with IP communications between the Web Front and Back-Ends. Before you attempt
   to resolve this problem you should clear your browser cache completely. Our support
   staff will be happy to assist you in resolving this issue. Please contact our
   Live Support or reply to any Tickets you may have received from our technicians
   for further assistance.
 * I’ve got no idea what to do please any ideas
    Regards Steve
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-with-plugin-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [abletec](https://wordpress.org/support/users/abletec/)
 * (@abletec)
 * [8 years ago](https://wordpress.org/support/topic/error-message-with-plugin-2/#post-10273583)
 * Hello, Steve, & welcome. Can you tell us what plugin you recently installed? 
   Actually better yet, can you tell us all the plugins you’ve installed? Also–do
   you know if this is an Nginx or Apache webserver?

Viewing 1 replies (of 1 total)

The topic ‘Error message with plugin’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [abletec](https://wordpress.org/support/users/abletec/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/error-message-with-plugin-2/#post-10273583)
 * Status: not resolved

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