Hi Amy,
This is such a difficult one to diagnose. PayPal give you no clues as to the cause of the problem.
However, as I suggested in my email reply, you need SSL on your site if you want to use PayPal.
Hi, thanks so much for your reply. I didn’t get an email from you, so sorry if I didn’t reply.
I’ll try with the SSL and see if that makes a difference. I’ll let you know how we get on.
Thanks again,
Amy
Hi again,
We’ve installed an SSL certificate (which we needed to do anyway, so thanks for the reminder! 🙂
But the plug in still isn’t working. We’d really love to continue using it as it’s by far the best solution we’ve found – any ideas as to what we could try next?
Thanks so much!
Amy
Amy,
Can you send me the website details to mail at quick-plugins.com. I can then take a look and see if I can find out what’s going wrong.
Hello aerin,
I am receiving the exact same issue ONLY in “Google Chrome” .
All other browsers are fine.
I am using version 5.4.2
Please advise.
Thanks in advance.
It could be Chrome blocking cookies.
Send a link to your payment page to mail at quick-plugins.com and I’ll see if it works for me.
It can only be a problem with your settings or your PayPal account.
I’ve tested the plugin on all browsers with all sorts of configurations and it works.
Can you try this form using your Chrome: http://testblog.co.uk/paypal/
If it works then it suggests something isn’t right with your setup. Are you using IPN?
I just tried BOTH yours and mine.
And BOTH work.
I spoke with PayPal.
They say it is a very common phenomena with Safari and Chrome since those browsers constantly update in the background.
They said FireFox and IE have less intermittent issues due to less real-time browser updates in the background.
Hope this helps.
Well that’s interesting. Thanks for that.
So it’s a matter of just being patient and waiting for the updates to do their thing.
