Support » Plugin: WordPress Backup to Dropbox » Error message while attempted to proceded "Setting" for WPB2D

  • KC

    (@benxy20gylinxu)



    Greeting to plugin author:

    I got an error message after I installed the plugin in a managed multi-site and attempted to proceeded setting for the plugin, the error message shown as follow:
    —————
    Error

    There was a fatal error loading WordPress Backup to Dropbox. Please fix the problems listed and reload the page.

    If the problem persists please re-install WordPress Backup to Dropbox.

    Error message: WordPress Backup to Dropbox failed to initialize due to these database errors.

    Specified key was too long; max key length is 1000 bytes
    Specified key was too long; max key length is 1000 bytes
    Specified key was too long; max key length is 1000 bytes
    —————

    Please guide me to solution, thanks.

    Regards,

    Ben

    https://wordpress.org/plugins/wordpress-backup-to-dropbox/

Viewing 4 replies - 1 through 4 (of 4 total)
  • KC

    (@benxy20gylinxu)

    To whom it may concern:

    I got this message again from one of my managed website, hoping there is some helpful tip for the issue, thank you for your attention.

    Regards,

    Ben

    I have the same problem!
    Can anyone help??

    greetings from Italy!
    Roby

    Same issue here – plugin working fine on another WP installation running on the same host and created using the same script. Would love a fix for this.

    KC

    (@benxy20gylinxu)

    To whom it may concern:

    Since the author of the plugin does not attempt to reply to the questions in this thread and I still receive following notifications from this thread from other questioners, I suggest, if I may, the other questioners try another plugin, such as Updraftplus is generally working.

    Regards,

    Ben

Viewing 4 replies - 1 through 4 (of 4 total)
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