Title: Error message when subscribing
Last modified: August 31, 2016

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# Error message when subscribing

 *  Resolved [MyRCBox](https://wordpress.org/support/users/myrcbox/)
 * (@myrcbox)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/error-message-when-subscribing/)
 * Hi,
 * I really enjoy your plugin but I’ve an issue with it.
 * When a user enters his email address to subscribe to my newsletter.
 * This error appears.
 * Do you have an idea?
 * Thanks in advance
 * [https://wordpress.org/plugins/wysija-newsletters/](https://wordpress.org/plugins/wysija-newsletters/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/error-message-when-subscribing/#post-7397931)
 * Hi,
 * I can’t quite make out what the error is. Can you enable debug mode by going 
   to MailPoet > Settings > Advanced > Show Geeky Options?
 * Then reply back with the error message.
 * Thanks!
 *  Thread Starter [MyRCBox](https://wordpress.org/support/users/myrcbox/)
 * (@myrcbox)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/error-message-when-subscribing/#post-7397940)
 * I’ve tried all three debug modes and no extra error messages are displayed.
 * I’ve tried with the basic WP theme and disabled all others plugins, nothing changed.
 * Thanks
 *  Thread Starter [MyRCBox](https://wordpress.org/support/users/myrcbox/)
 * (@myrcbox)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/error-message-when-subscribing/#post-7397980)
 * I’ve reinstalled the plugin.
 * It was working perfectly for 2-3 tests and then it stopped working…
 * You can check my site: [http://www.myrcbox.com](http://www.myrcbox.com), the 
   plugin is enabled
 * Thanks
 *  Thread Starter [MyRCBox](https://wordpress.org/support/users/myrcbox/)
 * (@myrcbox)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/error-message-when-subscribing/#post-7398009)
 * Problem solved
 * It was a mod security rule on my hosting company.
 * Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error message when subscribing’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [MyRCBox](https://wordpress.org/support/users/myrcbox/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/error-message-when-subscribing/#post-7398009)
 * Status: resolved