Title: Error message when attempting setup wizard
Last modified: July 28, 2024

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# Error message when attempting setup wizard

 *  Resolved [raygulick](https://wordpress.org/support/users/raygulick/)
 * (@raygulick)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/error-message-when-attempting-setup-wizard/)
 * Getting the following message: Sorry, you are not allowed to access this page.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-when-attempting-setup-wizard%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Nazifa Bhuiyan](https://wordpress.org/support/users/nazifa19/)
 * (@nazifa19)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/error-message-when-attempting-setup-wizard/#post-17919088)
 * Hi Ray!
 * Thank you for bringing this issue to our attention.
 * We want to inform you that we have removed the setup wizard. There is no need
   for concern; you encountered it once after the initial installation, but it will
   not reappear. We’ve fixed this issue, so the setup wizard won’t be shown even
   after a fresh installation and activation following the next release.
 * If you need any kind of assistance, please don’t hesitate to reach out to us.
 * Thank you!
 *  Thread Starter [raygulick](https://wordpress.org/support/users/raygulick/)
 * (@raygulick)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/error-message-when-attempting-setup-wizard/#post-17920058)
 * Not seeing an update…
 *  [Nazifa Bhuiyan](https://wordpress.org/support/users/nazifa19/)
 * (@nazifa19)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/error-message-when-attempting-setup-wizard/#post-17921322)
 * Hi [@raygulick](https://wordpress.org/support/users/raygulick/)
 * We’d like to let you know that we’ve released a new version of ThumbPress 5.5
   where this issue has been resolved. Could you kindly update the plugin to the
   latest version and check if everything is working fine?
 * Please don’t forget to take a backup of the site before updating the plugin.
 * If you face any issues, please do not hesitate to let us know.
 * Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error message when attempting setup wizard’ is closed to new replies.

 * ![](https://ps.w.org/image-sizes/assets/icon-256x256.png?rev=3525032)
 * [ThumbPress – Compress Images, Manage Thumbnails, Detect Image Issues, WebP/AVIF, Lazy Loading, Hotlinking & More](https://wordpress.org/plugins/image-sizes/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/image-sizes/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/image-sizes/)
 * [Active Topics](https://wordpress.org/support/plugin/image-sizes/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/image-sizes/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/image-sizes/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Nazifa Bhuiyan](https://wordpress.org/support/users/nazifa19/)
 * Last activity: [1 year, 9 months ago](https://wordpress.org/support/topic/error-message-when-attempting-setup-wizard/#post-17921322)
 * Status: resolved