Title: Error Message usermessage7a
Last modified: August 31, 2016

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# Error Message usermessage7a

 *  Resolved [toekneeh](https://wordpress.org/support/users/toekneeh/)
 * (@toekneeh)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/error-message-usermessage7a/)
 * I am using the latest 14.12 version, and I have been seeing the following error
   randomly for the last while (going back before 14.12). When the user clicks on
   next on the first page of my form, they get a blank box on the next screen. There
   is nothing else on the screen. If they refresh, the second page of the form shows
   up. I looked at the HTML, and there is nothing “hidden” that isn’t showing up.
   The URL appends the following: #usermessage7a. There is a DIV with that ID, but
   the contents are empty. No idea why this is happening. I have tried everything
   to resolve. Any idea what this might be coming up?
 * [https://wordpress.org/plugins/cforms2/](https://wordpress.org/plugins/cforms2/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [bgermann](https://wordpress.org/support/users/bgermann/)
 * (@bgermann)
 * [10 years ago](https://wordpress.org/support/topic/error-message-usermessage7a/#post-7224710)
 * Are you using multi page forms or is the expected page on “next” the “success
   page”?
 *  Thread Starter [toekneeh](https://wordpress.org/support/users/toekneeh/)
 * (@toekneeh)
 * [10 years ago](https://wordpress.org/support/topic/error-message-usermessage7a/#post-7224711)
 * Sorry, it is a multi page form. It is the second multi page form on the site.
   Also if you hit refresh, the second page shows up, but it doesn’t until you hit
   refresh. I tried switching themes but it didn’t make a difference.
 *  Plugin Author [bgermann](https://wordpress.org/support/users/bgermann/)
 * (@bgermann)
 * [10 years ago](https://wordpress.org/support/topic/error-message-usermessage7a/#post-7224720)
 * the div is actually where the success message would be rendered. It would be 
   very convenient to have a demo URL.
 *  Thread Starter [toekneeh](https://wordpress.org/support/users/toekneeh/)
 * (@toekneeh)
 * [10 years ago](https://wordpress.org/support/topic/error-message-usermessage7a/#post-7224721)
 * [http://www.pacificanimalsociety.org/cat-adoption-application/](http://www.pacificanimalsociety.org/cat-adoption-application/)
 * Sorry, should have sent that initially.
    Thanks
 *  Plugin Author [bgermann](https://wordpress.org/support/users/bgermann/)
 * (@bgermann)
 * [10 years ago](https://wordpress.org/support/topic/error-message-usermessage7a/#post-7224722)
 * I cannot see the effect and guess you have corrected the form’s settings. I guess
   you unset the option “hide form after successful submission”.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error Message usermessage7a’ is closed to new replies.

 * ![](https://ps.w.org/cforms2/assets/icon-128x128.png?rev=1010031)
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 * 5 replies
 * 2 participants
 * Last reply from: [bgermann](https://wordpress.org/support/users/bgermann/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/error-message-usermessage7a/#post-7224722)
 * Status: resolved