Title: Error message upon installation
Last modified: August 21, 2016

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# Error message upon installation

 *  Resolved [sarnim](https://wordpress.org/support/users/sarnim/)
 * (@sarnim)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/error-message-upon-installation-1/)
 * Hi
 * Upon installation I get the message:
    Viewport Meta Tag Check Viewport Meta Tag
   Not Found Recommended <meta name=’viewport’ content=’width=device-width, initial-
   scale=1, maximum-scale=1, user-scalable=no’ />
 * How can I resolve this and get it to work?
    Any help much appreciated.
 * Thank you
    [http://www.sarnim.com](http://www.sarnim.com)
 * [https://wordpress.org/plugins/responsive-menu/](https://wordpress.org/plugins/responsive-menu/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Thread Starter [sarnim](https://wordpress.org/support/users/sarnim/)
 * (@sarnim)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/error-message-upon-installation-1/#post-5067351)
 * Is there any more info I can provide to help get some traction on this. Thanks
 *  [peterfeatherstone](https://wordpress.org/support/users/peterfeatherstone/)
 * (@peterfeatherstone)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/error-message-upon-installation-1/#post-5067365)
 * Hi Sarnim,
 * You can safely ignore this.
 * It is only a guide more than anything else. Alot of shared servers dont allow
   the function call so it will always fail on these systems.
 * Many thanks
 * Peter
 *  Thread Starter [sarnim](https://wordpress.org/support/users/sarnim/)
 * (@sarnim)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/error-message-upon-installation-1/#post-5067370)
 * Thanks for the reply Peter.
    However it appears the Plug-in is not working. No
   responsive menu is displayed on mobile. Thanks Sarnim
 *  [peterfeatherstone](https://wordpress.org/support/users/peterfeatherstone/)
 * (@peterfeatherstone)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/error-message-upon-installation-1/#post-5067385)
 * Hi Sarnim,
 * In that case you will need to include the suggested metaport view tag to your
   site. Simply paste the following into the head of your site:
 * `<meta name='viewport' content='width=device-width, initial-scale=1, maximum-
   scale=1, user-scalable=no' />`
 * This will be in the header.php file of your wordpress theme.
 * Try this and let me know how you get on.
 * Many thanks
 * Peter
 *  Thread Starter [sarnim](https://wordpress.org/support/users/sarnim/)
 * (@sarnim)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/error-message-upon-installation-1/#post-5067390)
 * Hi Peter
 * Thanks very much for your help. That’s looking better (although for some reason
   the menu does not display when the mobile is oriented in landscape format).
 * Cheers
    Sarnim
 *  [peterfeatherstone](https://wordpress.org/support/users/peterfeatherstone/)
 * (@peterfeatherstone)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/error-message-upon-installation-1/#post-5067399)
 * Hi Sarnim,
 * Ive just checked your site on landscape and portrait view on my iPhone and it
   works perfectly.
 * Can you please check again or let me know which mobile you are experiencing problems
   with.
 * The only other option I can think of may be that your breakpoint width value 
   may be too small.
 * Many thanks
 * Peter
 *  Thread Starter [sarnim](https://wordpress.org/support/users/sarnim/)
 * (@sarnim)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/error-message-upon-installation-1/#post-5067416)
 * Got it working Peter. Many thanks.
    Increased the Breakpoint width as per your
   suggestion.
 * Incidentally, increasing it to 2000 revealed the R.Menu on my desktop, so I chopped
   it back to 1300px.
 *  [peterfeatherstone](https://wordpress.org/support/users/peterfeatherstone/)
 * (@peterfeatherstone)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/error-message-upon-installation-1/#post-5067421)
 * Hey Sarnim,
 * Great news that you got it working.
 * Yeah, 2000 is way to high as it will always show, I think an iPhone is only down
   at 320 so you can see the difference, but whatever works for you is what is important!
 * Many thanks
 * Peter

Viewing 8 replies - 1 through 8 (of 8 total)

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 * ![](https://ps.w.org/responsive-menu/assets/icon-256x256.png?rev=1782326)
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 * 8 replies
 * 2 participants
 * Last reply from: [peterfeatherstone](https://wordpress.org/support/users/peterfeatherstone/)
 * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/error-message-upon-installation-1/#post-5067421)
 * Status: resolved