Support » Plugin: UpdraftPlus WordPress Backup Plugin » Error message to installation

  • Resolved mengeco

    (@mengeco)


    Hello

    I tried to install Updraft but an error message is displayed:
    “Installation failed: The destination folder already exists.”
    https://snag.gy/3jFtau.jpg

    In FTP, no Updraft folder is on my server.

    I used WP Optimize to clean my database

    Thanks

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  • Plugin Support bornforphp

    (@bornforphp)

    Hi @mengeco

    Can you please try to upload the plugin using FTP/SFTP?
    To do this:

    • Unzip the UpdraftPlus ZIP on your local machine, using a zip utility such as 7-zip.
    • Access your WordPress installation via FTP or your host’s filemanager.
    • Navigate to wp-content/plugins. Upload the UpdraftPlus folder here.
    • Go to the Plugins page on your WordPress dashboard. You should see UpdraftPlus in the list of plugins.

    Thanks,
    Harshad

Viewing 1 replies (of 1 total)
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