Title: Error Message: The required "client_id" parameter is missing? Last modified: August 24, 2016 --- # Error Message: The required "client_id" parameter is missing? * Resolved [saucewear](https://wordpress.org/support/users/saucewear/) * (@saucewear) * [11 years, 1 month ago](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/) * Jetpack stats worked A-OK for me up until last evening. Now I get this message: * Invalid request, please go back and try again. Error Code: invalid_client Error Message: The required “client_id” parameter is missing. * Now I don’t even have an option to view stats. Anyone have this happen before? * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/) Viewing 15 replies - 1 through 15 (of 29 total) 1 [2](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/page/2/?output_format=md) * [Ryan C.](https://wordpress.org/support/users/ryanc413/) * (@ryanc413) * [11 years, 1 month ago](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/#post-6013924) * Hi there! Could you post your site URL here, so I can have a look? * Thread Starter [saucewear](https://wordpress.org/support/users/saucewear/) * (@saucewear) * [11 years, 1 month ago](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/#post-6013929) * [http://indieminded.com](http://indieminded.com) * [Ryan C.](https://wordpress.org/support/users/ryanc413/) * (@ryanc413) * [11 years, 1 month ago](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/#post-6013933) * Thanks for the link! It looks like there is an issue with Jetpack’s connection on your site. That would explain the trouble you’ve been experiencing with stats! * Could you please try disconnecting and then reconnecting Jetpack to WordPress. com? * To do so, navigate to Dashboard > Jetpack. Then, scroll to the bottom of the page and click the “Disconnect from WordPress.com” link. After doing so, click the “Connect to Get Started” button to reconnect. * Please let me know when you have done so, and I will check that your connection is working properly on our end. * Thread Starter [saucewear](https://wordpress.org/support/users/saucewear/) * (@saucewear) * [11 years, 1 month ago](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/#post-6013936) * Hi Ryan – * Thank you so much for your swift response. I don’t even get the option to “disconnect”—- just to “connect” —- and when I do that, that’s when I get that error. It’s weird. It was connected fine all day yesterday. Then POOF. * Kelly * [Ryan C.](https://wordpress.org/support/users/ryanc413/) * (@ryanc413) * [11 years, 1 month ago](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/#post-6013954) * Thanks for the update, Kelly. Can you please reinstall the Jetpack plugin manually? This will allow us to rule out a corrupt installation. * To do so, download the Jetpack plugin here: [http://downloads.wordpress.org/plugin/jetpack.latest-stable.zip](http://downloads.wordpress.org/plugin/jetpack.latest-stable.zip) * Then, log in to your site via FTP, and delete the existing Jetpack plugin folder. You should then be able to reinstall the plugin manually by following the instructions here: [http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation](http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation) * I would strongly recommend that you make a complete backup of your website before trying this. * Please let me know how this works for you, and we can go from there! * Thread Starter [saucewear](https://wordpress.org/support/users/saucewear/) * (@saucewear) * [11 years, 1 month ago](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/#post-6013956) * I’m sad to report that it didn’t. * 🙁 * Invalid request, please go back and try again. Error Code: invalid_client Error Message: The required “client_id” parameter is missing. * [Ryan C.](https://wordpress.org/support/users/ryanc413/) * (@ryanc413) * [11 years, 1 month ago](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/#post-6014025) * Thanks again for giving that a shot. Would you mind collecting some more information about your site logs, so we can investigate further? * Start by trying to connect Jetpack once again. Then, review your server’s error logs; if you do not know where to find this data, your hosting provider should be able to help. * Thread Starter [saucewear](https://wordpress.org/support/users/saucewear/) * (@saucewear) * [11 years, 1 month ago](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/#post-6014027) * Hey Ryan – * I’ve got my error log (which is HUGE) open up, so let me know what I’m looking for? * Thanks Kelly * Thread Starter [saucewear](https://wordpress.org/support/users/saucewear/) * (@saucewear) * [11 years, 1 month ago](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/#post-6014028) * [14-Apr-2015 23:06:14 UTC] PHP Fatal error: require_once(): Failed opening required‘/ home/indiemi3/public_html/wp-content/plugins/jetpack/require-lib.php’ (include_path =’.:/usr/lib/php:/usr/local/lib/php’) in /home/indiemi3/public_html/wp-content/ plugins/jetpack/jetpack.php on line 49 * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [11 years, 1 month ago](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/#post-6014055) * Could you try to increase the memory allocated to PHP on your site, and let me know if it helps? [http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP](http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP) * Thread Starter [saucewear](https://wordpress.org/support/users/saucewear/) * (@saucewear) * [11 years, 1 month ago](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/#post-6014067) * Ok, I finally got to look into this, it’s already at 128, so I’m thinking it’s not that. Any other suggestions? * Thread Starter [saucewear](https://wordpress.org/support/users/saucewear/) * (@saucewear) * [11 years, 1 month ago](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/#post-6014068) * Now it’s somehow working…. this is weird!! I *think* we’re ok. I deactivated it (again), deleted it (again), redownloaded it (again), activated it (again) and POOF! * Cross your fingers! * [cristi4no.v4lli](https://wordpress.org/support/users/cristi4nov4lli/) * (@cristi4nov4lli) * [11 years ago](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/#post-6014107) * not solved with me… same progression. deleted and re-installed, but nothing, can’t connect jetpack. happened after an update process went wrong, and I had to re-install it from scratch * [cristi4no.v4lli](https://wordpress.org/support/users/cristi4nov4lli/) * (@cristi4nov4lli) * [11 years ago](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/#post-6014108) * Sorry, I couldn’t wait, I re-installed WordPress from scratch, now it’s working. Hope that knowing that it happens helps to solve it. * thx chris * [Ryan C.](https://wordpress.org/support/users/ryanc413/) * (@ryanc413) * [11 years ago](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/#post-6014109) * [@saucewear](https://wordpress.org/support/users/saucewear/): Just to confirm, have you managed to resolve the issue? Viewing 15 replies - 1 through 15 (of 29 total) 1 [2](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/page/2/?output_format=md) The topic ‘Error Message: The required "client_id" parameter is missing?’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) ## Tags * [Stats](https://wordpress.org/support/topic-tag/stats/) * 29 replies * 11 participants * Last reply from: [djshumov](https://wordpress.org/support/users/djshumov/) * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/error-message-the-required-client_id-parameter-is-missing/page/2/#post-6014215) * Status: resolved