Title: Error message “Select a provider”
Last modified: January 7, 2019

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# Error message “Select a provider”

 *  [dzweb84](https://wordpress.org/support/users/dzweb84/)
 * (@dzweb84)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-message-select-a-provider/)
 * Hi,
    great plugin, but in a new site that I’m creating, when I try to insert 
   a tracking code on a new order, appear always the message “Please select a provider”
   when I click Save and Send button. I sed 2 provider, but it doesn’t works. Someone
   could help me? Thank you. I’m using latest version of plugin and Woocommerce 
   3.4.7

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Bruno Fernandes](https://wordpress.org/support/users/atletekno/)
 * (@atletekno)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/error-message-select-a-provider/#post-11197815)
 * I’m having the same problem. Have you found a solution [@dzweb84](https://wordpress.org/support/users/dzweb84/)?
   
   Thanks in advance!
 *  [pamtechmonster](https://wordpress.org/support/users/pamtechmonster/)
 * (@pamtechmonster)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/error-message-select-a-provider/#post-11232893)
 * I have this problem as well with a new installation. I added Fed Ex with this
   url [https://www.fedex.com/apps/fedextrack/?action=track&tracknumbers=](https://www.fedex.com/apps/fedextrack/?action=track&tracknumbers=)
   
   and checked Add a tracking number to the URL
 * Please select a provider is returned.
 * The tracking number is retained with the order, but the status isn’t changed 
   to completed and no message is sent to the customer.
 * WordPress 5.0.3, Salient 10.0.1, WooCommerce 3.5.5
 *  [Bruno Fernandes](https://wordpress.org/support/users/atletekno/)
 * (@atletekno)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/error-message-select-a-provider/#post-11233019)
 * [@pamtechmonster](https://wordpress.org/support/users/pamtechmonster/)
    Found
   a solution in another post here: [https://wordpress.org/support/topic/adding-second-provider-doesnt-complete/ ](https://wordpress.org/support/topic/adding-second-provider-doesnt-complete/)
   It’s working perfect! 😉
 *  [brfiles](https://wordpress.org/support/users/brfiles/)
 * (@brfiles)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/error-message-select-a-provider/#post-11237733)
 * I am having the same problem – Just keep getting the message “select a provider”
   when hitting save & send with tracking number. [@atletekno](https://wordpress.org/support/users/atletekno/),
   I replaced the code on line 268 from the forum link you posted above, but that
   didn’t do the trick.
 * Same problem is happening. The code is correct on line 631 as well.
 * Would love a solution for this.
 * Thank you 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error message “Select a provider”’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/mimo-woocommerce-order-tracking_e0cdbd.
   svg)
 * [MIMO Woocommerce Order Tracking](https://wordpress.org/plugins/mimo-woocommerce-order-tracking/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/mimo-woocommerce-order-tracking/unresolved/)
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 * 4 replies
 * 4 participants
 * Last reply from: [brfiles](https://wordpress.org/support/users/brfiles/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/error-message-select-a-provider/#post-11237733)
 * Status: not resolved