Title: Error message regarding variable product Last modified: April 5, 2022 --- # Error message regarding variable product * Resolved [kayleighmac10](https://wordpress.org/support/users/kayleighmac10/) * (@kayleighmac10) * [4 years, 1 month ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/) * Hi, * I have just finished a small e-commerce store for a client and with certain products an error message appears when I try adding items to the cart: invalid value posted for scent (attribute) * Ive tried with elementor but they have said that the issue is with WooCommerce. * Please help I almost ready to hand over this site. * Many thanks * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-regarding-variable-product%2Fpage%2F2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 12 replies - 16 through 27 (of 27 total) [←](https://wordpress.org/support/topic/error-message-regarding-variable-product/?output_format=md) [1](https://wordpress.org/support/topic/error-message-regarding-variable-product/?output_format=md) 2 * Thread Starter [kayleighmac10](https://wordpress.org/support/users/kayleighmac10/) * (@kayleighmac10) * [4 years ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/page/2/#post-15566841) * Here you go: * [https://drive.google.com/file/d/1UVz6vF0j7BoZ2AKvNSxLaG2kUEqGuo6a/view?usp=sharing](https://drive.google.com/file/d/1UVz6vF0j7BoZ2AKvNSxLaG2kUEqGuo6a/view?usp=sharing) * [Mashi](https://wordpress.org/support/users/shaonback2/) * (@shaonback2) * [4 years ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/page/2/#post-15566950) * Hi [@kayleighmac10](https://wordpress.org/support/users/kayleighmac10/)! * The file you shared is not visible to us. Please make it viewable to everyone so we can check. [Here is how to do that.](https://support.google.com/a/users/answer/9308873?hl=en) * Thread Starter [kayleighmac10](https://wordpress.org/support/users/kayleighmac10/) * (@kayleighmac10) * [4 years ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/page/2/#post-15566970) * Sorry just done this * [https://drive.google.com/file/d/1UVz6vF0j7BoZ2AKvNSxLaG2kUEqGuo6a/view?usp=sharing](https://drive.google.com/file/d/1UVz6vF0j7BoZ2AKvNSxLaG2kUEqGuo6a/view?usp=sharing) * Plugin Support [Raif Deari](https://wordpress.org/support/users/rdeari/) * (@rdeari) * [4 years ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/page/2/#post-15567201) * Hi [@kayleighmac10](https://wordpress.org/support/users/kayleighmac10/) ! * Can you please head to the site and create one product manually? Once you have done that please head to Products > All Products and export it so that you can have a template based on which you will be able to add the other products. * At a first sight the shared file does not look wrong however, please try what I described above and let us know how it goes? * Thank you! * Thread Starter [kayleighmac10](https://wordpress.org/support/users/kayleighmac10/) * (@kayleighmac10) * [4 years ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/page/2/#post-15567942) * That’s what I did here. I deleted all products, added this one manually and the error was still appearing and then exported the info to you * [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/) * (@rainfallnixfig) * [4 years ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/page/2/#post-15569247) * Hi there, * > the scent Om currently does this * Thank you for the CSV. I’ve imported the variable product on one of my test sites and added to the cart the variation “Om- sandalwood, amber, camomile and sweet orange”. It seems all is working fine and I get the green message of the product being successfully added to the cart, as you can see here: * ![](https://i0.wp.com/i.imgur.com/Uv3oO8P.gif?ssl=1) * I’m not sure what’s going on but it appears to be related to your specific setup. Can you make sure all your software is up to date? Then, retry with only WooCommerce core and the default Storefront enabled and see how it goes. Make sure you have a backup in place before updating your software. * Thanks. * Thread Starter [kayleighmac10](https://wordpress.org/support/users/kayleighmac10/) * (@kayleighmac10) * [4 years ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/page/2/#post-15569859) * Hi, * I have already done all of this, I have updated, removed plugins, I have even started a new site on a temporary domain to rebuild this site, and yet again I have just added all the variations and it is still doing it, this time on “ spiritual awakening”. * This is causing me so much stress as I do not know what is wrong nor how to fix it! * [MayKato](https://wordpress.org/support/users/maykato/) * (@maykato) * [4 years ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/page/2/#post-15571228) * Hi [@kayleighmac10](https://wordpress.org/support/users/kayleighmac10/) * Can you also share the temporary domain? Please make sure that only the storefront theme and WooCommerce are activated. You’ll need to deactivate Elementor too. * Thread Starter [kayleighmac10](https://wordpress.org/support/users/kayleighmac10/) * (@kayleighmac10) * [4 years ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/page/2/#post-15572119) * Here it is, I selected spiritual awakening * [http://missm42.sg-host.com/product/large-candle-with-gold-lid/](http://missm42.sg-host.com/product/large-candle-with-gold-lid/) * [Igor H](https://wordpress.org/support/users/ihereira/) * (@ihereira) * [4 years ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/page/2/#post-15572901) * Hello, * > I have already done all of this, I have updated, removed plugins, I have even > started a new site on a temporary domain to rebuild this site, and yet again > I have just added all the variations and it is still doing it * Sorry for the back and forth, It means the database was updated as well? Correct? * Can you please go to **WooCommerce > status > tools >** and clear the transients? Does this make a difference? Let us know. * Thread Starter [kayleighmac10](https://wordpress.org/support/users/kayleighmac10/) * (@kayleighmac10) * [4 years ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/page/2/#post-15573697) * Cleared the transients, error still shows * [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/) * (@rainfallnixfig) * [4 years ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/page/2/#post-15575020) * Hi there, * Can you please share the last available system status for your site [http://missm42.sg-host.com](http://missm42.sg-host.com)? You can find it via WooCommerce > Status. Select “Get system report” and then“ Copy for support”. Once you’ve done that, paste it here in your response. * Thanks. Viewing 12 replies - 16 through 27 (of 27 total) [←](https://wordpress.org/support/topic/error-message-regarding-variable-product/?output_format=md) [1](https://wordpress.org/support/topic/error-message-regarding-variable-product/?output_format=md) 2 The topic ‘Error message regarding variable product’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [variations](https://wordpress.org/support/topic-tag/variations/) * 27 replies * 11 participants * Last reply from: [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/) * Last activity: [4 years ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/page/2/#post-15575020) * Status: resolved