Title: Error message regarding variable product
Last modified: April 5, 2022

---

# Error message regarding variable product

 *  Resolved [kayleighmac10](https://wordpress.org/support/users/kayleighmac10/)
 * (@kayleighmac10)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/)
 * Hi,
 * I have just finished a small e-commerce store for a client and with certain products
   an error message appears when I try adding items to the cart:
    invalid value 
   posted for scent (attribute)
 * Ive tried with elementor but they have said that the issue is with WooCommerce.
 * Please help I almost ready to hand over this site.
 * Many thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-regarding-variable-product%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 15 replies - 1 through 15 (of 27 total)

1 [2](https://wordpress.org/support/topic/error-message-regarding-variable-product/page/2/?output_format=md)
[→](https://wordpress.org/support/topic/error-message-regarding-variable-product/page/2/?output_format=md)

 *  [Juan G. (woo-hc)](https://wordpress.org/support/users/judagutor/)
 * (@judagutor)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/#post-15530279)
 * Hi [@kayleighmac10](https://wordpress.org/support/users/kayleighmac10/)!
 * To assist further, could you please send a link to one of the products presenting
   this issue?
 * Also, could you share a screenshot of the error message you are getting? You 
   can use the [snipboard.io](https://snipboard.io/) tool to share it.
 * Thanks!
 *  Thread Starter [kayleighmac10](https://wordpress.org/support/users/kayleighmac10/)
 * (@kayleighmac10)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/#post-15531206)
 * [http://larkbird.co.uk/product/candles/](http://larkbird.co.uk/product/candles/)
 * the scent Om currently does this. I also have a screen share video I took if 
   I can pop this over
 *  [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/)
 * (@margaretwporg)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/#post-15531862)
 * Hi [@kayleighmac10](https://wordpress.org/support/users/kayleighmac10/)
 * The screen share video link did not come through, but I was able to reproduce
   the behavior at my end.
 * For this product (link above) `Invalid value posted for Scent` error message 
   is getting displayed when the following variations are selected. The rest of 
   the variations are working fine and can be loaded to cart normally.
 * * Spiritual awakening Patchouli…
    * Om sandalwood amber… * Black pomegranate…
 * As a first step you’ll want to compare the construction/settings of these three
   variations with the other variations, to check what is left out or what is incorrectly
   entered. Here’s the documentation for variable products that may come handy: 
   [https://woocommerce.com/document/variable-product/](https://woocommerce.com/document/variable-product/)
 * If you do not see any difference then please share with us the following so we
   can check deeper:
    1. System Status: You can find it via **WooCommerce > Status**. Select “Get system
       report” and then “Copy for support”. Once you’ve done that, paste it here in
       your response.
    2. Fatal Error Log: Share a copy of any fatal error log found under **WooCommerce
       > System Status > Logs** (if available).
 *  Thread Starter [kayleighmac10](https://wordpress.org/support/users/kayleighmac10/)
 * (@kayleighmac10)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/#post-15532069)
 *     ```
       ### WordPress Environment ###
   
       WordPress address (URL): http://larkbird.co.uk
       Site address (URL): http://larkbird.co.uk
       WC Version: 6.3.1
       REST API Version: ✔ 6.3.1
       WC Blocks Version: ✔ 6.9.0
       Action Scheduler Version: ✔ 3.4.0
       WC Admin Version: ✔ 3.2.1
       Log Directory Writable: ✔
       WP Version: 5.9.2
       WP Multisite: –
       WP Memory Limit: 768 MB
       WP Debug Mode: –
       WP Cron: ✔
       Language: en_US
       External object cache: –
   
       ### Server Environment ###
   
       Server Info: Apache
       PHP Version: 7.4.28
       PHP Post Max Size: 256 MB
       PHP Time Limit: 120
       PHP Max Input Vars: 3000
       cURL Version: 7.66.0
       OpenSSL/1.1.1n-fips
   
       SUHOSIN Installed: –
       MySQL Version: 5.7.32-35-log
       Max Upload Size: 256 MB
       Default Timezone is UTC: ✔
       fsockopen/cURL: ✔
       SoapClient: ✔
       DOMDocument: ✔
       GZip: ✔
       Multibyte String: ✔
       Remote Post: ✔
       Remote Get: ✔
   
       ### Database ###
   
       WC Database Version: 6.2.2
       WC Database Prefix: lkk_
       Total Database Size: 18.48MB
       Database Data Size: 16.14MB
       Database Index Size: 2.34MB
       lkk_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
       lkk_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       lkk_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       lkk_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
       lkk_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       lkk_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       lkk_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
       lkk_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       lkk_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       lkk_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       lkk_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       lkk_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       lkk_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       lkk_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       lkk_actionscheduler_actions: Data: 0.06MB + Index: 0.11MB + Engine InnoDB
       lkk_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       lkk_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       lkk_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
       lkk_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       lkk_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
       lkk_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       lkk_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
       lkk_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
       lkk_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       lkk_jet_post_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       lkk_jet_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       lkk_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       lkk_options: Data: 4.02MB + Index: 0.08MB + Engine InnoDB
       lkk_postmeta: Data: 8.44MB + Index: 0.39MB + Engine InnoDB
       lkk_posts: Data: 2.50MB + Index: 0.13MB + Engine InnoDB
       lkk_sgs_log_events: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
       lkk_sgs_log_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       lkk_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       lkk_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       lkk_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       lkk_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       lkk_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       lkk_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
       lkk_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
       lkk_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       lkk_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       lkk_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       lkk_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       lkk_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       lkk_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
       lkk_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
       lkk_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       lkk_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       lkk_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
       lkk_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       lkk_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       lkk_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       lkk_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
   
       ### Post Type Counts ###
   
       attachment: 123
       customize_changeset: 20
       elementor_library: 5
       jet-woo-builder: 6
       nav_menu_item: 6
       page: 13
       product: 5
       product_variation: 5
       revision: 483
       shop_coupon: 1
       wp_global_styles: 3
       wpautoterms_page: 2
   
       ### Security ###
   
       Secure connection (HTTPS): ❌
       					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
       Hide errors from visitors: ✔
   
       ### Active Plugins (17) ###
   
       WP AutoTerms: by WP AutoTerms – 2.4.9
       Cookiebot | GDPR/CCPA Compliant Cookie Consent and Control: by Cybot A/S – 4.0.3
       Elementor: by Elementor.com – 3.6.2
       GP Premium: by Tom Usborne – 2.1.2
       JetBlocks For Elementor: by Crocoblock – 1.3.1
       JetCompareWishlist For Elementor: by Crocoblock – 1.4.5
       JetElements For Elementor: by Crocoblock – 2.6.3
       JetEngine: by Crocoblock – 2.11.6
       JetSearch For Elementor: by Crocoblock – 2.1.16
       JetTricks: by Crocoblock – 1.4.1
       JetWooBuilder For Elementor: by Crocoblock – 1.12.2
       JetProductGallery For Elementor: by Crocoblock – 2.1.1
       SiteGround Optimizer: by SiteGround – 7.0.7
       SiteGround Security: by SiteGround – 1.2.4
       WooCommerce Payments: by Automattic – 3.9.3
       WooCommerce: by Automattic – 6.3.1
       SiteGround Central: by SiteGround – 2.0.4
   
       ### Inactive Plugins (1) ###
   
       Elementor Pro: by Elementor.com – 3.5.2
   
       ### Settings ###
   
       API Enabled: –
       Force SSL: –
       Currency: GBP (£)
       Currency Position: left
       Thousand Separator: ,
       Decimal Separator: .
       Number of Decimals: 2
       Taxonomies: Product Types: external (external)
       grouped (grouped)
       simple (simple)
       variable (variable)
   
       Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
       exclude-from-search (exclude-from-search)
       featured (featured)
       outofstock (outofstock)
       rated-1 (rated-1)
       rated-2 (rated-2)
       rated-3 (rated-3)
       rated-4 (rated-4)
       rated-5 (rated-5)
   
       Connected to WooCommerce.com: –
   
       ### WC Pages ###
   
       Shop base: ❌ Page ID is set
       but the page does not exist
   
       Cart: #75 - /cart/
       Checkout: #76 - /checkout/
       My account: #77 - /my-account/
       Terms and conditions: ❌ Page not set
   
       ### Theme ###
   
       Name: Neve
       Version: 3.2.1
       Author URL: https://themeisle.com
       Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
       WooCommerce Support: ✔
   
       ### Templates ###
   
       Overrides: neve/woocommerce/product-searchform.php
   
       ### WooCommerce Payments ###
   
       Version: 3.9.3
       Connected to WPCOM: Yes
       Blog ID: 204727202
       Account ID: acct_1Kj1au2HHRo8Qgik
   
       ### Action Scheduler ###
   
       Complete: 143
       Oldest: 2022-03-10 11:42:17 +0000
       Newest: 2022-04-06 10:12:01 +0000
   
       Pending: 1
       Oldest: 2022-04-06 11:31:54 +0000
       Newest: 2022-04-06 11:31:54 +0000
   
       ### Status report information ###
   
       Generated at: 2022-04-06 10:22:49 +00:00
       ```
   
 * Logs:
 *     ```
       2022-03-10T12:07:19+00:00 CRITICAL Uncaught Error: Class 'Elementor\Jet_Woo_Builder_Base' not found in /home/customer/www/missm25.sg-host.com/public_html/wp-content/plugins/jet-woo-builder/includes/widgets/archive-product/jet-woo-builder-archive-add-to-cart.php:17
       Stack trace:
       #0 /home/customer/www/missm25.sg-host.com/public_html/wp-content/plugins/jet-woo-builder/includes/class-jet-woo-builder-parser.php(286): require()
       #1 /home/customer/www/missm25.sg-host.com/public_html/wp-content/plugins/jet-woo-builder/includes/class-jet-woo-builder-parser.php(177): Jet_Woo_Builder_Parser->get_widget_from_macros('jet-woo-builder...')
       #2 [internal function]: Jet_Woo_Builder_Parser->replace_callback(Array)
       #3 /home/customer/www/missm25.sg-host.com/public_html/wp-content/plugins/jet-woo-builder/includes/class-jet-woo-builder-parser.php(161): preg_replace_callback('/\\%\\%([a-z-_]+)...', Array, '\t\t<div data-ele...')
       #4 /home/customer/www/missm25.sg-host.com/public_html/wp-content/plugins/jet-woo-builder/includes/class-jet-woo-builder-parser.php(91): Jet_Wo in /home/customer/www/missm25.sg-host.com/public_html/wp-content/plugins/jet-woo-builder/includes/widgets/archive-product/jet-woo-builder-archive-add-to-cart.php on line 17
   
       2022-03-10T12:07:41+00:00 CRITICAL Uncaught Error: Class 'Elementor\Jet_Woo_Builder_Base' not found in /home/customer/www/missm25.sg-host.com/public_html/wp-content/plugins/jet-woo-builder/includes/widgets/archive-product/jet-woo-builder-archive-add-to-cart.php:17
       Stack trace:
       #0 /home/customer/www/missm25.sg-host.com/public_html/wp-content/plugins/jet-woo-builder/includes/class-jet-woo-builder-parser.php(286): require()
       #1 /home/customer/www/missm25.sg-host.com/public_html/wp-content/plugins/jet-woo-builder/includes/class-jet-woo-builder-parser.php(177): Jet_Woo_Builder_Parser->get_widget_from_macros('jet-woo-builder...')
       #2 [internal function]: Jet_Woo_Builder_Parser->replace_callback(Array)
       #3 /home/customer/www/missm25.sg-host.com/public_html/wp-content/plugins/jet-woo-builder/includes/class-jet-woo-builder-parser.php(161): preg_replace_callback('/\\%\\%([a-z-_]+)...', Array, '\t\t<div data-ele...')
       #4 /home/customer/www/missm25.sg-host.com/public_html/wp-content/plugins/jet-woo-builder/includes/class-jet-woo-builder-parser.php(91): Jet_Wo in /home/customer/www/missm25.sg-host.com/public_html/wp-content/plugins/jet-woo-builder/includes/widgets/archive-product/jet-woo-builder-archive-add-to-cart.php on line 17
   
       2022-03-10T12:07:41+00:00 CRITICAL Uncaught Error: Class 'Elementor\Jet_Woo_Builder_Base' not found in /home/customer/www/missm25.sg-host.com/public_html/wp-content/plugins/jet-woo-builder/includes/widgets/archive-product/jet-woo-builder-archive-add-to-cart.php:17
       Stack trace:
       #0 /home/customer/www/missm25.sg-host.com/public_html/wp-content/plugins/jet-woo-builder/includes/class-jet-woo-builder-parser.php(286): require()
       #1 /home/customer/www/missm25.sg-host.com/public_html/wp-content/plugins/jet-woo-builder/includes/class-jet-woo-builder-parser.php(177): Jet_Woo_Builder_Parser->get_widget_from_macros('jet-woo-builder...')
       #2 [internal function]: Jet_Woo_Builder_Parser->replace_callback(Array)
       #3 /home/customer/www/missm25.sg-host.com/public_html/wp-content/plugins/jet-woo-builder/includes/class-jet-woo-builder-parser.php(161): preg_replace_callback('/\\%\\%([a-z-_]+)...', Array, '\t\t<div data-ele...')
       #4 /home/customer/www/missm25.sg-host.com/public_html/wp-content/plugins/jet-woo-builder/includes/class-jet-woo-builder-parser.php(91): Jet_Wo in /home/customer/www/missm25.sg-host.com/public_html/wp-content/plugins/jet-woo-builder/includes/widgets/archive-product/jet-woo-builder-archive-add-to-cart.php on line 17
       ```
   
 *  Plugin Support [Paulo P – a11n](https://wordpress.org/support/users/paulostp/)
 * (@paulostp)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/#post-15532282)
 * Hello,
 * Thanks for sharing the additional information!
 * The behavior you’ve described can be caused by a theme or plugin conflict. I 
   see several errors with the JetWooBuilder plugin there.
 * To rule out any conflict issues, I would suggest you perform a [conflict test](https://woocommerce.com/document/how-to-test-for-conflicts/)
   by setting your theme to [Storefront](https://wordpress.org/themes/storefront/)
   and disabling all plugins except for WooCommerce.
 * If the issue is gone, reactive each element one by one until you find the culprit.
 * If the issue persists with just WooCommerce enabled, please [export the product via a CSV file](https://woocommerce.com/document/product-csv-importer-exporter/)
   and share it with us with a Google Drive or Dropbox public link.
 * Let us know how it goes!
 *  [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/)
 * (@margaretwporg)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/#post-15553562)
 * We haven’t heard back from you in a while, so I’m going to mark this thread closed
   for now – we’ll be here if and/or when you are ready to continue.
 *  Thread Starter [kayleighmac10](https://wordpress.org/support/users/kayleighmac10/)
 * (@kayleighmac10)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/#post-15560057)
 * Hi,
 * Sorry to be back, I struggled with help from jet woo builder so I changed back
   to elementor pro and this problem is still occurring so not an issue with them.
   Im at a loss with what to do 🙁
 *  [hegenberg](https://wordpress.org/support/users/hegenberg/)
 * (@hegenberg)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/#post-15560275)
 * Hi [@kayleighmac10](https://wordpress.org/support/users/kayleighmac10/)
 * If your variations are correctly set, then very likely this problem is due to
   a conflict with a theme or plugin on the site.
 * The best way to determine this is to:
    - Temporarily switch your theme to [Storefront](https://www.woocommerce.com/storefront/)
    - Remove any custom code and disable all plugins except for WooCommerce
    - Navigate to your WP Dashboard again
 * If you’re not seeing the same behavior after completing the conflict test, then
   you know the problem was with the plugins and/or theme you deactivated.
 * Reactivate the theme first and check again. Then, go on and reactivate your other
   plugins one by one, testing after each, until you find the one causing conflict.
 * You can find a more detailed explanation on how to do a conflict test here: [https://docs.woocommerce.com/document/how-to-test-for-conflicts/](https://docs.woocommerce.com/document/how-to-test-for-conflicts/).
 * **Important** If you can’t do the conflict test on your live site, I’d recommend
   creating a staging site. If your host doesn’t offer that option, we recommend
   WP Staging for quickly spinning up a new test site: [https://wordpress.org/plugins/wp-staging](https://wordpress.org/plugins/wp-staging).`
 * We’ll look forward to hearing from you.
 *  Thread Starter [kayleighmac10](https://wordpress.org/support/users/kayleighmac10/)
 * (@kayleighmac10)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/#post-15560875)
 * I have just done this and it is still coming up
 *  [Igor H](https://wordpress.org/support/users/ihereira/)
 * (@ihereira)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/#post-15561394)
 * Hi,
 * When checking the system status report I can see the WooCommerce and database
   versions are different, they should be the same for the site to work properly.
 * > WC Version: 6.3.1
   >  WC Database Version: 6.2.2
 * You will want to back up before updating, to learn more please refer to:
    [https://woocommerce.com/posts/how-to-easily-backup-and-restore-woocommerce/](https://woocommerce.com/posts/how-to-easily-backup-and-restore-woocommerce/)
 * Is possible you have received a notice to update the database? If so, more information
   is available on this documentation:
    [https://woocommerce.com/document/how-to-update-woocommerce/#woocommerce-data-update-notice](https://woocommerce.com/document/how-to-update-woocommerce/#woocommerce-data-update-notice)
 * You can go to `WooCommerce > status > tools > update database` once the backup
   is ready.
 * `Pending: 1`
    There is also one pending action on the site, to be sure t is not
   affecting your site, you can go to: `WooCommerce > status > scheduled actions
   > pending` and run it.
 * Once these actions are executed please check again, and let us know if the issue
   persists.
 * If it persists please export the product and upload a copy of the CSV file created
   as recommended by Paulo above, so that we can take a better look. Thank you.
 *  Thread Starter [kayleighmac10](https://wordpress.org/support/users/kayleighmac10/)
 * (@kayleighmac10)
 * [4 years ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/#post-15566001)
 * Hi,
 * So I have rechecked everything and even created a new website on a new domain
   and the problem persists which is very odd, I copied and pasted the attribute
   info in, could this be the problem? I will add csv below incase
 * Many thanks
 *  Thread Starter [kayleighmac10](https://wordpress.org/support/users/kayleighmac10/)
 * (@kayleighmac10)
 * [4 years ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/#post-15566005)
 * ID,Type,SKU,Name,Published,”Is featured?”,”Visibility in catalog”,”Short description”,
   Description,”Date sale price starts”,”Date sale price ends”,”Tax status”,”Tax
   class”,”In stock?”,Stock,”Low stock amount”,”Backorders allowed?”,”Sold individually?”,”
   Weight (kg)”,”Length (cm)”,”Width (cm)”,”Height (cm)”,”Allow customer reviews?”,”
   Purchase note”,”Sale price”,”Regular price”,Categories,Tags,”Shipping class”,
   Images,”Download limit”,”Download expiry days”,Parent,”Grouped products”,Upsells,
   Cross-sells,”External URL”,”Button text”,Position,”Attribute 1 name”,”Attribute
   1 value(s)”,”Attribute 1 visible”,”Attribute 1 global”,”Meta: site-sidebar-layout”,”
   Meta: site-content-layout”,”Meta: _jet_woo_template”,”Meta: _template_type”,”
   Meta: _jet_woo_product_video_type”,”Meta: _jet_woo_product_video_placeholder”,”
   Meta: _jet_woo_product_vimeo_video_url”,”Meta: _jet_woo_product_youtube_video_url”,”
   Meta: _jet_woo_product_self_hosted_video”,”Meta: neve_meta_container”,”Meta: 
   neve_meta_sidebar”,”Meta: neve_meta_enable_content_width”,”Meta: neve_meta_content_width”,”
   Meta: _oembed_b568e97eb1b156f00605538663d4255e”
    79,variable,1003,”Soy wax snap
   bars”,1,0,visible,”Soy wax snap bars approx 60 hours of scent per bar”,”Wax melt
   bars all handmade and soy in biodegradable packaging. Each bar is at least 60
   hours of scent. Just pop 2 pieces in a ceramic wax burner and then keep using
   until the scent goes (usually around 4-5 tealights worth). \n \n  \n \nOrders
   are made to order so please allow 2-3 days for this before dispatching. \n \nWe
   also try to reuse and recycle as much of our packaging as possible to remain 
   eco friendly.”,,,taxable,,1,,,0,0,,,,,1,,,,”Wax melts”,,”wax melts”,”[http://larkbird.co.uk/wp-content/uploads/2022/03/275782938_381734803782681_960741665831309231_n.jpg](http://larkbird.co.uk/wp-content/uploads/2022/03/275782938_381734803782681_960741665831309231_n.jpg),
   [http://larkbird.co.uk/wp-content/uploads/2022/02/274949634_1331331057367480_1096179346871109095_n.jpg](http://larkbird.co.uk/wp-content/uploads/2022/02/274949634_1331331057367480_1096179346871109095_n.jpg),
   [http://larkbird.co.uk/wp-content/uploads/2022/02/275032979_991029755175566_2117896162458788114_n.jpg](http://larkbird.co.uk/wp-content/uploads/2022/02/275032979_991029755175566_2117896162458788114_n.jpg),
   [http://larkbird.co.uk/wp-content/uploads/2022/02/274878975_740205067416351_4604272091922552586_n.jpg](http://larkbird.co.uk/wp-content/uploads/2022/02/274878975_740205067416351_4604272091922552586_n.jpg),
   [http://larkbird.co.uk/wp-content/uploads/2022/02/274717325_556032235507462_9122969162986912949_n.jpg](http://larkbird.co.uk/wp-content/uploads/2022/02/274717325_556032235507462_9122969162986912949_n.jpg),
   [http://larkbird.co.uk/wp-content/uploads/2022/02/258880718_1718119775059999_3164321583244684549_n.jpg](http://larkbird.co.uk/wp-content/uploads/2022/02/258880718_1718119775059999_3164321583244684549_n.jpg),
   [http://larkbird.co.uk/wp-content/uploads/2022/02/273757680_359975399056585_7924408631896894934_n-2.jpg&#8221](http://larkbird.co.uk/wp-content/uploads/2022/02/273757680_359975399056585_7924408631896894934_n-2.jpg&#8221);,,,,,,,,,
   0,Scent,”Mango- Mango\, papaya\, apple and orange, Rhubarb- Rhubarb peaches apples
   pears, Forbidden- Mints and citrus, Fresh Cotton- florals just like fresh washing,
   Spiritual Awakening- patchouli\, jasmine\, ambergris\, roses and vanilla, Om-
   sandalwood\, amber\, camomile and sweet orange, Oh coconut- Luscious coconut 
   and Tonka bean, Raspberry ripple- raspberry ice cream, Lavender Dreams- lavender\,
   roses and lily, Black Pomegranate- pomegranate\, plums and raspberries, Rose 
   Vanilla – Fresh floral rose with vanilla, Fairy Snow- candy floss\, pear drops\,
   bubblegum\, banana and hint of vanilla, Sugar Plum- peaches\, nectarines and 
   coconut, Fig & Wild Cassis- Fig\, plum\, peach\, rose\, cassis, Lemon sherbert,
   Coastal breeze”,1,0,default,default,267,full_width,youtube,516,,,,full-width,
   full-width,off,100, 80,variable,1002,”Large candle with gold lid”,1,0,visible,”
   Large candle with gold lid burn time approx 45-50 hour burn time available in
   all scents”,”Large candles with gold lid, burn for approx 45-50 hours. Trim your
   wick and remember always burn your candle for at least 3 hours on the first burn
   to ensure an even and clean burn. \n \n  \n \nOrders are made to order so please
   allow 2-3 days for this before dispatching. \n \nWe also try to reuse and recycle
   as much of our packaging as possible to remain eco friendly.”,,,taxable,,1,,,
   0,0,,,,,1,,,,Candles,,Candles,”[http://larkbird.co.uk/wp-content/uploads/2022/03/272940549_1005205277084745_8518176451440109004_n-2.jpg](http://larkbird.co.uk/wp-content/uploads/2022/03/272940549_1005205277084745_8518176451440109004_n-2.jpg),
   [http://larkbird.co.uk/wp-content/uploads/2022/03/274949634_381758530127956_574916720292755813_n.jpg&#8221](http://larkbird.co.uk/wp-content/uploads/2022/03/274949634_381758530127956_574916720292755813_n.jpg&#8221);,,,,,,,,,
   0,Scent,”Mango- Mango\, papaya\, apple and orange, Rhubarb- Rhubarb peaches apples
   pears, Forbidden- Mints and citrus, Fresh Cotton- florals just like fresh washing,
   Spiritual Awakening- patchouli\, jasmine\, ambergris\, roses and vanilla, Om-
   sandalwood\, amber\, camomile and sweet orange, Oh coconut- Luscious coconut 
   and Tonka bean, Raspberry ripple- raspberry ice cream, Lavender Dreams- lavender\,
   roses and lily, Black Pomegranate- pomegranate\, plums and raspberries, Rose 
   Vanilla – Fresh floral rose with vanilla, Fairy Snow- candy floss\, pear drops\,
   bubblegum\, banana and hint of vanilla, Sugar Plum- peaches\, nectarines and 
   coconut, Fig & Wild Cassis- Fig\, plum\, peach\, rose\, cassis, Lemon sherbert,
   Coastal breeze”,1,0,default,default,267,full_width,youtube,,,,,full-width,full-
   width,off,100, 123,variable,1001,”Small soy candle”,1,0,visible,”Small soy candle
   25-30 hour burn time available in all scents”,”Small candles, burn for approx
   25-30 hours. Trim your wick and remember always burn your candle for at least
   3 hours on the first burn to ensure an even and clean burn. \n \n  \n \nOrders
   are made to order so please allow 2-3 days for this before dispatching. \n \nWe
   also try to reuse and recycle as much of our packaging as possible to remain 
   eco friendly.”,,,taxable,,1,,,0,0,,,,,1,,,,Candles,,Candles,[http://larkbird.co.uk/wp-content/uploads/2022/02/271176782_333558495258135_5876207774784049853_n.jpg](http://larkbird.co.uk/wp-content/uploads/2022/02/271176782_333558495258135_5876207774784049853_n.jpg),,,,,,,,,
   0,Scent,”Mango- Mango\, papaya\, apple and orange, Rhubarb- Rhubarb peaches apples
   pears, Forbidden- Mints and citrus, Fresh Cotton- florals just like fresh washing,
   Spiritual Awakening- patchouli\, jasmine\, ambergris\, roses and vanilla, Om-
   sandalwood\, amber\, camomile and sweet orange, Oh coconut- Luscious coconut 
   and Tonka bean, Raspberry ripple- raspberry ice cream, Lavender Dreams- lavender\,
   roses and lily, Black Pomegranate- pomegranate\, plums and raspberries, Rose 
   Vanilla – Fresh floral rose with vanilla, Fairy Snow- candy floss\, pear drops\,
   bubblegum banana and hint of vanilla, Sugar Plum- peaches\, nectarines and coconut,
   Fig & Wild Cassis- Fig\, plum\, peach\, rose\, cassis, lemon shertbert, coastal
   breeze”,1,0,default,default,267,full_width,youtube,,,,,full-width,full-width,
   off,100, 273,variable,1000,”Extra large candle double wicked”,1,0,visible,”Extra
   large candle double wicked (all wicks are soy cotton) burn time approx 40 hours”,”
   Extra large candles, double wicked, burn for approx 40 hours. Trim your wick 
   and remember always burn your candle for at least 3 hours on the first burn to
   ensure an even and clean burn. \n \n  \n \nOrders are made to order so please
   allow 2-3 days for this before dispatching. \n \nWe also try to reuse and recycle
   as much of our packaging as possible to remain eco friendly.”,,,taxable,,1,,,
   0,0,,,,,1,,,,Candles,,Candles,”[http://larkbird.co.uk/wp-content/uploads/2022/03/275459661_548531603047995_4426448635690260096_n.jpg](http://larkbird.co.uk/wp-content/uploads/2022/03/275459661_548531603047995_4426448635690260096_n.jpg),
   [http://larkbird.co.uk/wp-content/uploads/2022/02/274368095_1087804791796243_7850656065996004637_n.jpg](http://larkbird.co.uk/wp-content/uploads/2022/02/274368095_1087804791796243_7850656065996004637_n.jpg),
   [http://larkbird.co.uk/wp-content/uploads/2022/02/274901383_342157957855613_6367033587565028603_n.jpg](http://larkbird.co.uk/wp-content/uploads/2022/02/274901383_342157957855613_6367033587565028603_n.jpg),
   [http://larkbird.co.uk/wp-content/uploads/2022/02/275527015_1037339037127904_4777949864167343435_n.jpg](http://larkbird.co.uk/wp-content/uploads/2022/02/275527015_1037339037127904_4777949864167343435_n.jpg),
   [http://larkbird.co.uk/wp-content/uploads/2022/02/275146662_1173508533392629_6554122807085841372_n.jpg](http://larkbird.co.uk/wp-content/uploads/2022/02/275146662_1173508533392629_6554122807085841372_n.jpg),
   [http://larkbird.co.uk/wp-content/uploads/2022/02/275222239_910138736320318_2004314385832702627_n.jpg](http://larkbird.co.uk/wp-content/uploads/2022/02/275222239_910138736320318_2004314385832702627_n.jpg),
   [http://larkbird.co.uk/wp-content/uploads/2022/02/259232679_1758891330981336_5290674936782198418_n-2.jpg&#8221](http://larkbird.co.uk/wp-content/uploads/2022/02/259232679_1758891330981336_5290674936782198418_n-2.jpg&#8221);,,,,,,,,,
   0,Scent,”Mango- Mango\, papaya\, apple and orange, Rhubarb- Rhubarb peaches apples
   pears, Forbidden- Mints and citrus, Fresh Cotton- florals just like fresh washing,
   Spiritual Awakening- patchouli\, jasmine\, ambergris\, roses and vanilla, Om-
   sandalwood\, amber\, camomile and sweet orange, Oh coconut- Luscious coconut 
   and Tonka bean, Raspberry ripple- raspberry ice cream, Lavender Dreams- lavender\,
   roses and lily, Black Pomegranate- pomegranate\, plums and raspberries, Rose 
   Vanilla – Fresh floral rose with vanilla, Fairy Snow- candy floss\, pear drops\,
   bubblegum banana and hint of vanilla, Sugar Plum- peaches\, nectarines and coconut,
   Fig & Wild Cassis- Fig\, plum\, peach\, rose\, cassis, lemon sherbert, coastal
   breeze”,1,0,default,default,267,full_width,youtube,,,,,full-width,full-width,
   off,100, 745,variable,,”Wax melt gift boxes”,1,0,visible,,”6 chunky wax melts–
   just add one to your burner for approx 16 hours of scent time. Come beautifully
   packaged with tea bag, wildflower seeds and ribbon \n \n  \n \nOrders are made
   to order so please allow 2-3 days for this before dispatching. \n \nWe also try
   to reuse and recycle as much of our packaging as possible to remain eco friendly.”,,,
   taxable,,1,,,0,0,,,,,1,,,,Uncategorized,,”wax melts”,”[http://larkbird.co.uk/wp-content/uploads/2022/03/273973597_640465487038003_2934454490083613298_n.jpg](http://larkbird.co.uk/wp-content/uploads/2022/03/273973597_640465487038003_2934454490083613298_n.jpg),
   [http://larkbird.co.uk/wp-content/uploads/2022/03/274340085_5139149319458099_5345686108636497590_n.jpg&#8221](http://larkbird.co.uk/wp-content/uploads/2022/03/274340085_5139149319458099_5345686108636497590_n.jpg&#8221);,,,,,,,,,
   0,Scent,”Mango- Mango\, papaya\, apple and orange, Rhubarb- Rhubarb peaches apples
   pears, Forbidden- Mints and citrus, Fresh Cotton- florals just like fresh washing,
   Spiritual Awakening- patchouli\, jasmine\, ambergris\, roses and vanilla, Om-
   sandalwood\, amber\, camomile and sweet orange, Oh coconut- Luscious coconut 
   and Tonka bean, Raspberry ripple- raspberry ice cream, Lavender Dreams- lavender\,
   roses and lily, Black Pomegranate- pomegranate\, plums and raspberries, Rose 
   Vanilla – Fresh floral rose with vanilla, Fairy Snow- candy floss\, pear drops\,
   bubblegum banana and hint of vanilla, Sugar Plum- peaches\, nectarines and coconut,
   Fig & Wild Cassis- Fig\, plum\, peach\, rose\, cassis, lemon sherbert, coastal
   breeze”,1,0,,,,default,youtube,,,,,,,off,100,{{unknown}}
 *  [aetta](https://wordpress.org/support/users/chiape/)
 * (@chiape)
 * [4 years ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/#post-15566085)
 * Hi [@kayleighmac10](https://wordpress.org/support/users/kayleighmac10/)
 * Your topic seems to be marked as resolved, however, it’s hard to see or try to
   replicate this issue on our side, if possible, you can try to upload your .csv
   file somewhere and share the link with us, instead of copying it and pasting 
   it directly on your response.
 * Also, specifically for the **scent Om**, can you try to remove and add it again,
   manually? Just to see how it goes.
 * After that, I’d recommend purging all your cache if you use any caching plugin
   and also reaching out to your hosting company to ask them to do that on their
   side too if they’re using any caching system.
 * Let us know how it goes!
 * My very best,
 *  Thread Starter [kayleighmac10](https://wordpress.org/support/users/kayleighmac10/)
 * (@kayleighmac10)
 * [4 years ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/#post-15566752)
 * Hi,
 * I have deleted all products and started adding the first, I typed out the individual
   attributes rather than copy and paste and the error is still appearing! ive cleared
   the cache again.
 * Where can I upload the csv?
 * Im beginning to pull my hair out with this, I really need this project done!
 * Many thanks
    Kayleigh
 *  Plugin Support [Paulo P – a11n](https://wordpress.org/support/users/paulostp/)
 * (@paulostp)
 * [4 years ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/#post-15566799)
 * Hello,
 * To share the CSV file, you can host the file with something like Google Drive
   or Dropbox and then paste a public link here.

Viewing 15 replies - 1 through 15 (of 27 total)

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The topic ‘Error message regarding variable product’ is closed to new replies.

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## Tags

 * [variations](https://wordpress.org/support/topic-tag/variations/)

 * 27 replies
 * 11 participants
 * Last reply from: [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/)
 * Last activity: [4 years ago](https://wordpress.org/support/topic/error-message-regarding-variable-product/page/2/#post-15575020)
 * Status: resolved