Support » Plugin: WD Facebook Feed - Custom Facebook Feed Plugin » Error message : Pb with save fb feed

  • Resolved gsadmin

    (@gsadmin)



    Hello guys !

    I was trying to change the facebook feed on my webpage, It was working and since I don’t have the last publications from my FB page, I decided to delete it in the options of my plugin and recreate one..

    But here is the issue I’ve got :
    error : Problem with save fb feed

    Can someone help me ?

    thank you !!!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor WD Support

    (@wdsupport)

    Hi,

    Could you please, try to uninstall/install the plugin and try to connect by following this steps below:

    To begin creating Facebook feeds on your WordPress site, it is necessary to log in to Facebook and get access token. Navigate to *Facebook Feed WD > Feeds* page and hit *Log in and get my Access Token* button. Afterwards, press *Continue.*

    https://docsimages.10web.io/wd-facebook-feed/facebook-25.png

    *Note:* This does not give us permission to manage your Facebook pages, it simply allows the plugin to see the list of the pages you manage and retrieve an *Access Token.*

    You will be redirected to Facebook and it will ask you to confirm the login to your account. As soon as this process is finished, Facebook Feed WD plugin will be authenticated and you will be able to start working on your feeds.

    https://docsimages.10web.io/wd-facebook-feed/facebook-21.png

    Thanks. Have a nice day.

    Hello and thanks for answering me !

    I tryied to re install the extension…but I don’t have the *Log in and get my Access Token* button..

    here is a screenshot 🙁

    https://ibb.co/cxnyP18

    thanks for your help !

    Plugin Support editanazaryan

    (@editanazaryan)

    Hi,

    We are terribly sorry for the inconvenience.

    Could we have a closer look at the described issues? Please contact our support team using the following email address: support@10web.io

    Thanks. Have a nice day.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.