Title: Error message on site, cannot log into admin
Last modified: February 10, 2019

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# Error message on site, cannot log into admin

 *  Resolved [petso18](https://wordpress.org/support/users/petso18/)
 * (@petso18)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-message-on-site-cannot-log-into-admin/)
 * Hello fellow users,
 * My website is currently hiding behind the following error:
 * Parse error: syntax error, unexpected ‘new’ (T_NEW) in /homepages/45/d295250379/
   htdocs/wp-content/plugins/audio-player/audio-player.php on line 886
 * I don’t know how to fix this because I cannot access my admin page either; when
   I attempt to do so, I see the same error. I have downloaded Cyberduck but don’t
   know how to use that to fix my problem. Help! Thank you!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-on-site-cannot-log-into-admin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-message-on-site-cannot-log-into-admin/#post-11190513)
 * You’ll need to access your server via [SFTP or FTP](https://wordpress.org/support/article/ftp-clients/),
   or a file manager in your hosting account’s control panel (consult your hosting
   provider’s documentation for specifics on these), navigate to /wp-content/plugins/
   and delete the /audio-player/ directory there.
 * This will remove the problem plugin and restore your site.
 * Next, since the plugin in question was abandoned and closed a few year ago, I
   recommend finding an alternative, or just using WordPress’s own Audio block: 
   [https://gogutenberg.com/blocks/audio/](https://gogutenberg.com/blocks/audio/)
 *  [iframe](https://wordpress.org/support/users/iframe/)
 * (@iframe)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-message-on-site-cannot-log-into-admin/#post-11190514)
 * You need to delete that audio-player plugin.
    Do you have FTP access?
 *  Thread Starter [petso18](https://wordpress.org/support/users/petso18/)
 * (@petso18)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-message-on-site-cannot-log-into-admin/#post-11190545)
 * I figured out the FTP access. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error message on site, cannot log into admin’ is closed to new replies.

## Tags

 * [plugin error](https://wordpress.org/support/topic-tag/plugin-error/)
 * [syntax error](https://wordpress.org/support/topic-tag/syntax-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [petso18](https://wordpress.org/support/users/petso18/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/error-message-on-site-cannot-log-into-admin/#post-11190545)
 * Status: resolved

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