Title: error message on player
Last modified: August 21, 2016

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# error message on player

 *  Resolved [shenwood](https://wordpress.org/support/users/shenwood/)
 * (@shenwood)
 * [12 years, 12 months ago](https://wordpress.org/support/topic/error-message-on-player/)
 * I’ve ben try to oEmbed an mp3 file from both Amazon S3 and my wp content directory,
   and every time a get a player with an error message saying that either the file
   path is wrong or the file is not a supported type. What am I doing wrong? I was
   using IE 10 to work on the back end of my site, and I have your plug in activated
   and installed and no other audio plugins.
 * [http://wordpress.org/extend/plugins/pb-oembed-html5-audio-with-cache-support/](http://wordpress.org/extend/plugins/pb-oembed-html5-audio-with-cache-support/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [sacfirefighter](https://wordpress.org/support/users/sacfirefighter/)
 * (@sacfirefighter)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/error-message-on-player/#post-3760660)
 * I’m having the same problem. IE 10 shows a black box with a play button with 
   the Error: Unsupported audio type or invalid file path. The file is mp3 and the
   file path is correct. I don’t have any problems in Firefox or Chrome. Anyone 
   have any ideas? Any input would be appreciated.
    Thanks.
 *  [sacfirefighter](https://wordpress.org/support/users/sacfirefighter/)
 * (@sacfirefighter)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/error-message-on-player/#post-3760661)
 * Just decided to try a different mp3 file and it works. Something must be wrong
   with the encoding of the original file I was trying to play? Maybe this will 
   help you Shenwood.
 *  Plugin Author [PascalBajorat](https://wordpress.org/support/users/pascalbajorat/)
 * (@pascalbajorat)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/error-message-on-player/#post-3760679)
 * Okay, you have problems with Internet Explorer 10, mp3 Files and you are using
   the oEmbed Integration or the shortcode? If you use the shortcode, please paste
   your code here and I will check that.
 *  Plugin Author [PascalBajorat](https://wordpress.org/support/users/pascalbajorat/)
 * (@pascalbajorat)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/error-message-on-player/#post-3760680)
 * I’ve found a little Bug, please try the latest update (released a few minutes
   ago)

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘error message on player’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/pb-oembed-html5-audio-with-cache-
   support_248ea6.svg)
 * [PB oEmbed HTML5 Audio - with Cache Support](https://wordpress.org/plugins/pb-oembed-html5-audio-with-cache-support/)
 * [Support Threads](https://wordpress.org/support/plugin/pb-oembed-html5-audio-with-cache-support/)
 * [Active Topics](https://wordpress.org/support/plugin/pb-oembed-html5-audio-with-cache-support/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pb-oembed-html5-audio-with-cache-support/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pb-oembed-html5-audio-with-cache-support/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [PascalBajorat](https://wordpress.org/support/users/pascalbajorat/)
 * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/error-message-on-player/#post-3760680)
 * Status: resolved