Support » Plugin: InfiniteWP Client » Error message on page after update

  • rhellewell

    (@rhellewellgmailcom)


    (reported via support link, but here for others to see)

    This error message at the top of the admin page (above admin bar). Appeared after updating to
    Admin Panel v2.15.5.6 .

    <b>Manual SQL Error</b>: [1146] Table ‘[wp-database-name].iwp_addons_v3’ doesn’t exist<br />

    in file <b>/iwp/index.php</b> On line <b>11</b><br>
    SELECT slug, status FROM iwp_addons_v3 WHERE slug IN(‘scheduleBackup’, ‘clientReporting’, ‘wpOptimize’)
    <br>

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    Thank you for reaching out to us. Please update your IWP admin panel to the latest version 3.1.10 to remove the specified error on your v2 admin panel.

    I have sent you more details on your ticket. Kindly check it out.

    Cheers!

    I have the same error after IWP dashboard upgrade.

    I’ve just downloaded the ‘latest ‘ version to reinstall and its is v2.15.5.5.1.zip
    Will this fix the error or do I need to find and install V3.x?

    Thread Starter rhellewell

    (@rhellewellgmailcom)

    Here’s what I did:

    I did the ‘upgrade to v3’ button at the top. Let that finish, reload the page, and you’ll be in the V3 dashboard. You can then switch back to the V2 dashboard if you prefer that one.

    If needed, do the ‘IWP Update Center’ and check for any updates, install if there are any. Switch back to the V2 dashboard as desired.

    But that should get rid of the error.

Viewing 3 replies - 1 through 3 (of 3 total)
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