Title: Error Message on Form Page
Last modified: February 17, 2022

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# Error Message on Form Page

 *  Resolved [Daniella](https://wordpress.org/support/users/ellaj/)
 * (@ellaj)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/error-message-on-form-page/)
 * My client is receiving the following error:
 * *** Forbidden. Your IP belongs to a high spam risk network.
 * Please advise. Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-on-form-page%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/error-message-on-form-page/#post-15376296)
 * Hello.
    The error text says that the request was blocked due to IP. You can ask
   your client to visit your website without VPN. But without more information, 
   I can’t tell the exact reason for the block. If you want us to check the specific
   request please contact us vis our [private ticket system](https://cleantalk.org/my/support/open)
   and tell us your client’s IP or email. You can also mark records in your Anti-
   Spam Log if you think our service made the wrong decision. We will analyze them.
   The guide is here: [https://cleantalk.org/help/faq#feedback_spam](https://cleantalk.org/help/faq#feedback_spam)
 *  Thread Starter [Daniella](https://wordpress.org/support/users/ellaj/)
 * (@ellaj)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/error-message-on-form-page/#post-15379550)
 * Thank you!
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/error-message-on-form-page/#post-15379728)
 * You’re welcome!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error Message on Form Page’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [CleanTalk Anti-Spam. Spam Firewall & Bot protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/error-message-on-form-page/#post-15379728)
 * Status: resolved