Support » Plugin: Complianz - GDPR/CCPA Cookie Consent » Error Message on Dashboard

  • Resolved jb6522

    (@jb6522)


    Hello
    I get this error message… The cookie banner appears to be working, but I don’t understand the error message or how to correct it.
    Tasks
    JavaScript errors are detected on the front-end of your site. This may break the cookie banner functionality.
    Last error in the console:
    TypeError:_null_is_not_an_object_(evaluating_’i_querySelector’) on line 1 of

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author RogierLankhorst

    (@rogierlankhorst)

    Hi @jb6522,

    Sometimes the error detection reports a false positive. As your cookie banner is working without issues you can ignore the message. As of 5.0 the message is dismissible.

    If you want you can post your domain so we can check your site.

    Thread Starter jb6522

    (@jb6522)

    Hello,
    Thank you for the prompt reply.
    If you want to have a look my website is
    http://www.julesoftheearth.com

    Thanks
    Julie

    Plugin Support jarnovos

    (@jarnovos)

    Hi there @jb6522,

    I’ve visited your site and Complianz seems to be working fine. The cookie banner is active and non-functional cookies are blocked before user consent.

    It looks like the Console errors are caused by the Siteground Optimizer, so you could try disabling this plugin to see if that gets rid of the error messages.

    Hope this helps,
    Jarno

    Thread Starter jb6522

    (@jb6522)

    Brill, thanks very much

Viewing 4 replies - 1 through 4 (of 4 total)
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