I have attempted a backup of a site twice now, and no luck. I had tried Updraft Plus, but it did not work on this site (crosstochurch.com). I use it on other sites with no problem. So I then tried backupwordpress. It was recommended in the documentation that I send you the event log so that you can troubleshoot the problem. Here is the event log:
Activity ID: 2
Activity Type: Manual Backup
Settings: Sent to Online Vault
Backup Size: 0 B (0 files)
Total Size: 0 B (0 files)
Start Time: 31st Mar 2014 11.41.02 AM
End Time: 31st Mar 2014 11.53.38 AM
Time Type Event
Time Type Event
31st Mar 2014 11.53.37 AM Error The activity failed: A filesystem operation failed.
31st Mar 2014 11.53.37 AM Error A filesystem operation failed while processing 'Filesystem/home/crosstoc/public_html/wp-content/plugins/google-sitemap-generator/screenshot-2.gif' (25961) for backup.
If the following error message is not clear as to the problem and the issue persists, please contact support providing the complete event log for the activity. Diagnostic information follows:
Failed at: 1441(/home/crosstoc/public_html/wp-content/plugins/wponlinebackup/include/files.php)
Attempt to write to file /home/crosstoc/public_html/wp-content/plugins/wponlinebackup/tmp/backup.data.c6bcb08a20b18b92f49b5227106148a746ebefc6.php only partially succeeded. Only 17909 of 24576 bytes were written. (10893788 bytes already written.) PHP last error: No error message was logged.
31st Mar 2014 11.45.34 AM Information File system scan completed.
31st Mar 2014 11.44.03 AM Information Folder /public_html/wp-content/plugins/wponlinebackup/tmp was excluded: Temporary backup directory
31st Mar 2014 11.41.16 AM Information Database backup completed.
31st Mar 2014 11.41.05 AM Information Initialisation completed.
31st Mar 2014 11.41.05 AM Warning Table 'wp_wfStatus' has no PRIMARY or UNIQUE key! Backup of this table may be inconsistent; some rows could get missed. See FAQ for more information.
31st Mar 2014 11.41.04 AM Information Backup starting...