Error Message Not Visible

  • Steven Christenson

    (@stevenstarcircleacademycom)


    9 years, 8 months ago

    My sign up form has a dozen or so groups the user can select from. This means that the “submit” button is not on the same page as the header.

    If the user enters e.g. nothing or “X” for the email address, or enters an email address that is already subscribed and clicks the “Subscribe” button, nothing appears to happen.

    Likewise if they omit a required field (Email and First Name) currently. The error message one can only find by scrolling up is not particularly grammatically valid:

    » You must fill in Email Address.
» You must fill in First Name.

    Since I have both mail merge tags and groups, another odd thing happens the “* = required field” message is in the middle of the page.

    My suggestion is that the error message either float over the page OR that the view be moved to where the message is so they can see it (or move the message where the submit button is).

    If you want to see it in action go here:

    http://BOGUS.starcircleacademy.com/subscribe

    (Drop “BOGUS.” from the beginning).

    https://wordpress.org/plugins/mailchimp/

Viewing 1 replies (of 1 total)
  • mc_elliot

    (@mc_elliot)

    9 years, 8 months ago

    Hey Steven!

    Thanks for posting in the forum. I totally understand the concern over not seeing the plugin respond quite as expected, and we certainly appreciate your suggestion.

    Were you preferring the way that success and error message appeared when changing its position? For example, perhaps instead of leaving .mc_error_msg or .mc_success_msg with a static position, do you like the way they’d render when their position is to to relative (like what you’d mentioned), such as with the following code?:

    .mc_success_msg {position:relative;}
.mc_error_msg {position:relative;}

    While it won’t really be a universal change for all users of the plugin, it might be a good short-term workaround that can help with longer forms.

    I’ll also be happy to record your feedback on our end, since you make a very valid point. Let us know if there are any questions or additional recommendations! We definitely love receiving feedback for ways we can improve the plugin.
    -mc_elliot

Viewing 1 replies (of 1 total)
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