Support » Plugin: User Registration & User Profile - Profile Builder » Error Message Lost your password

  • Resolved Donalisa Santos


    Hi, I am still having issue when the users enter either a wrong email or password. They get this message: ERROR: Invalid username or email. Lost your password ?
    And I have a created a new code to Register lost Password from the last text support. And that still is not working. I have entered an incorrect email and password I am still getting that same error message as above however now when I click on that Lost your password directs to a page where it says nothing found. And there is also a link to where it says Register and that link doesn’t work. Is there a different way to disable that error page message?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Or can I fix it to when they click on that Lost your password have it directed to one of the Recover your password or Reset Password? Same as for the when clicking on Registration can we have directed to my Registration page?

    Plugin Author Gabriel Berzescu


    Hello @donna4u2

    Yes, you most certainly can.

    All you need to do is edit your parameters of the login shortcode. You are using the defaults register_url=”/register” lostpassword_url=”/recover-password”

    Change it to your real pages URLs.

    If you are unable to do it, I can help with it, for it is very easy.

    All that I need is an answer for this question:

    What is the URL of your password recovery page and registration page that you would like to use?

    Best of regards,

    This is the code that I am using: [wppb-login register_url=”/register” lostpassword_url=”/recover-password”]

    I want to delete this bottom part:
    Register | Lost your password?

    Please re edit the code. Thanks.

    Plugin Author Gabriel Berzescu



Viewing 4 replies - 1 through 4 (of 4 total)
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