Error message in logs

Resolved

(@juusoturunen)

Hi!
Thank you for your plugin. It’s awesome! 🙂

When a user goes to the page where is a deleting form created by your plugin, the following error message will print out to the server error log:


2022/02/18 16:13:47 [error] 2052#2052: *8733946 FastCGI sent in stderr: "PHP message: Array
(
    [dashboard] => Hallintapaneeli
    [orders] => Tilaukset
    [downloads] => Lataukset
    [edit-address] => Osoite
    [edit-account] => Tilin tiedot
    [my-points] => Pisteeni
    [customer-logout] => Kirjaudu ulos
)
PHP message: Array
(
    [dashboard] => Hallintapaneeli
    [orders] => Tilaukset
    [downloads] => Lataukset
    [edit-address] => Osoite
    [edit-account] => Tilin tiedot
    [my-points] => Pisteeni
    [customer-logout] => Kirjaudu ulos
)" while reading response header from upstream, client: [IP ADDRESS], server: [MYSITE], request: "GET /app/oma-tili/my-points/ HTTP/2.0", upstream: "fastcgi://unix:/var/run/php/php7.4-fpm.sock:", host: "[MYSITE]", referrer: "[MYSITE]/app/oma-tili/my-points/"

I tried to disable your plugin and then there is no error.

Sincerely,
Juuso

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Sanjeev Aryal
(@sanzeeb3)

4 months, 1 week ago

Hi @juusoturunen,

So do you see any issues with deleting the user apart from of the server log you’re showing?

What if you disable the plugin creating “my-points” endpoint?

It’d probably be helpful if you provide WordPress log https://wordpress.org/support/article/debugging-in-wordpress/ instead of server logs.

Thanks!
Thread Starter Juuso Turunen
(@juusoturunen)

4 months, 1 week ago
Hello!

Thanks for the very quick reply.

Here’s the WordPress log from debug.log. I don’t see any other errors when I delete a user or refresh the page.
```
[18-Feb-2022 15:03:39 UTC] Array
(
    [dashboard] => Hallintapaneeli
    [orders] => Tilaukset
    [downloads] => Lataukset
    [edit-address] => Osoite
    [edit-account] => Tilin tiedot
    [my-points] => Pisteeni
    [customer-logout] => Kirjaudu ulos
)

[18-Feb-2022 15:03:40 UTC] Array
(
    [dashboard] => Hallintapaneeli
    [orders] => Tilaukset
    [downloads] => Lataukset
    [edit-address] => Osoite
    [edit-account] => Tilin tiedot
    [my-points] => Pisteeni
    [customer-logout] => Kirjaudu ulos
)
```
“my-points” endpoint is created by https://codecanyon.net/item/woocommerce-reward-points/29123909.

I tried to insert your plugin with the [wp_frontend_delete_account] shortcode to the home page and then there is no error.

I have your plugin inserted in /my-account/my-points page with a shortcode. Is it possible that the error appears because your plugin is by default also in /my-account/wpf-delete-account/ page? So it’s two times under /my-account/ parent page?

The reason why I have added shortcode also in /my-account/my-points/ page is the following: WooCommerce Reward Points plugin has in /my-account/my-points/ page a nice graph that is not possible to insert anywhere else with a shortcode. My need is that the graph and your plugin are on the same page.

I tried to disable the WooCommerce Reward Points plugin and then the following error appeared (this time I tested on /my-account/ page because the /my-account/my-points/ didn’t exist due to disabling):
```
[18-Feb-2022 15:18:21 UTC] Array
(
    [dashboard] => Hallintapaneeli
    [orders] => Tilaukset
    [downloads] => Lataukset
    [edit-address] => Osoite
    [edit-account] => Tilin tiedot
    [customer-logout] => Kirjaudu ulos
)

[18-Feb-2022 15:18:22 UTC] Array
(
    [dashboard] => Hallintapaneeli
    [orders] => Tilaukset
    [downloads] => Lataukset
    [edit-address] => Osoite
    [edit-account] => Tilin tiedot
    [customer-logout] => Kirjaudu ulos
)
```
Thanks!

– Juuso
Plugin Author Sanjeev Aryal
(@sanzeeb3)

4 months, 1 week ago

Hi @juusoturunen,

Upon investigating, it looks like there has been a debug code left over in the plugin.

I’ll update the plugin soon. Thank you for reporting the issue and sharing the details! I appreciate that.

Please note that the log shouldn’t cause any issues in functionality of the plugin and the logs in general shouldn’t be turned on in production.

Have a good one!:)

Plugin Author Sanjeev Aryal
(@sanzeeb3)

4 months, 1 week ago

HI @juusoturunen,

The issue has been fixed with the new version v1.6.1 just updated.

Thank you once again. 🙂

Thread Starter Juuso Turunen
(@juusoturunen)

4 months, 1 week ago

I just updated your plugin and the error message is gone now! Thank you!!!

The support was very kind and fast. You are super!

– Juuso

Viewing 5 replies - 1 through 5 (of 5 total)

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