Support » Plugin: Giftable for WooCommerce » Error message in dashboard

  • Resolved blerdymomma

    (@blerdymomma)


    I have been getting a persistent error message in my dashboard. I contacted Woocommerce tech support and they have been working to fix the issue. They asked me to contact Giftable as well. Here is the inquiry:

    Anyway, I managed to reproduce in exactly what scenario when the error occurs. It happens when I:

    Add to cart any product that qualifies for a gift, such as this one: http://www.blerdymomma.com/product/gamebox/
    Choose a gift product along with the main one on the cart page,
    Remove all items from cart.
    If you clear the error notice and follow the steps above in WP Admin, the error message will reappear again.

    This means there’s probably a timing problem between the Giftable plugin removing the free gift when things are removed from cart, and our automated taxes script recalculating taxes in cart.

    I’ve just asked our developers at which point the taxes are exactly recalculated and am waiting for their feedback now. In the meantime, can you please check the same thing with the Giftable for WooCommerce plugin authors?

    Can anyone answer their question, please?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author DecomTeam

    (@decomteam)

    Hi @blerdymomma, could you record a video ?
    I dont see any issues on your website: I can add product, add gift -> then remove them all without issues.

    1. Maybe notice is only for admins ? (try as normal user)
    2. If you are having functions that are runing on AJAX (that can be an issue)
    3. Disable custom plugins/functions and try without them ?
    4. Also to be able to help, we must see DEBUG infos ( How to enable debug )

    *I dont see any errors but you should know that NOTICES arent big deal (they should be fixed if possible), maybe your developer left WP_DEBUG enabled on LIVE site ?

    • This reply was modified 2 years, 9 months ago by DecomTeam.
    • This reply was modified 2 years, 9 months ago by DecomTeam.
Viewing 1 replies (of 1 total)
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