Title: Error message in customizer
Last modified: February 23, 2021

---

# Error message in customizer

 *  Resolved [Kanger](https://wordpress.org/support/users/kanger/)
 * (@kanger)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/error-message-in-customizer/)
 * Hello I keep getting an error message every time I try to change something in
   customizer.
    I’m using a child theme of neve…some of the changes seem to save,
   but others don’t.
 * The error message reads:
    Looks like something’s gone wrong. Wait a couple of
   seconds, and then try again.
 * Does anyone know what might be causing this?
    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [danamv](https://wordpress.org/support/users/danamv/)
 * (@danamv)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/error-message-in-customizer/#post-14089618)
 * Hi [@kanger](https://wordpress.org/support/users/kanger/),
 * This issue might be coming from a plugin conflict. Please back up your site for
   security purposes and try to disable the plugins one by one and see if any of
   them causes the problem.
 * Please let us know if it worked.
 *  Thread Starter [Kanger](https://wordpress.org/support/users/kanger/)
 * (@kanger)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/error-message-in-customizer/#post-14091246)
 * Apolgies, I had set up child theme without realising there was a child zip file
   to download, so have resolved now, apologies. thank you

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error message in customizer’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/neve/4.2.3/screenshot.png)
 * Neve
 * [Support Threads](https://wordpress.org/support/theme/neve/)
 * [Active Topics](https://wordpress.org/support/theme/neve/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/neve/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/neve/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Kanger](https://wordpress.org/support/users/kanger/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/error-message-in-customizer/#post-14091246)
 * Status: resolved