Title: Error message in cart
Last modified: December 11, 2020

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# Error message in cart

 *  Resolved [Local](https://wordpress.org/support/users/fullctrl/)
 * (@fullctrl)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/error-message-in-cart/)
 * First, all latest updates are installed.
    When trying to place an order, an error
   occures, but I don’t know what as there’s no info. I found this when inspecting:
   woocommerce-NoticeGroup woocommerce-NoticeGroup-checkout
 * Tried different payment, deactivated smtp and cache plugin, but it didn’t help.
   
   Please help me 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Ross V. a11n](https://wordpress.org/support/users/rossviviano/)
 * (@rossviviano)
 * Automattic Happiness Engineer
 * [5 years, 5 months ago](https://wordpress.org/support/topic/error-message-in-cart/#post-13776638)
 * Hi there,
 * Let’s make sure that nothing is conflicting with WooCommerce here. To test, first,
   you’ll want to change the theme on your site to [Storefront](https://wordpress.org/themes/storefront/),
   then test. If that resolves the issue, you’ll want to get in touch with your 
   theme’s developer and see if they have an update or fix for you. If changing 
   the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce
   and take a look. If that fixes the problem, re-enable the other plugins one by
   one to see where the issue is coming from. If you don’t want to test on your 
   live site, then create a staging site using a plugin called [WP Staging](https://wordpress.org/plugins/wp-staging/).
 * Let us know how this goes!
 * Ross
 *  Thread Starter [Local](https://wordpress.org/support/users/fullctrl/)
 * (@fullctrl)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/error-message-in-cart/#post-13780162)
 * Hi, I tried with Storefront, and the order got completed so we clearly have a
   problem with the theme then. Thank you for your help.
 *  Plugin Support [Ross V. a11n](https://wordpress.org/support/users/rossviviano/)
 * (@rossviviano)
 * Automattic Happiness Engineer
 * [5 years, 5 months ago](https://wordpress.org/support/topic/error-message-in-cart/#post-13780519)
 * Hi again,
 * Glad you found the culprit! I’m going to mark this thread as `solved`, but feel
   free to start a new one if you have any other questions.
 * Best,
 * Ross

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error message in cart’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Ross V. a11n](https://wordpress.org/support/users/rossviviano/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/error-message-in-cart/#post-13780519)
 * Status: resolved