Title: Error Message! HELP! Last modified: August 20, 2016 --- # Error Message! HELP! * Resolved [ripecuisine](https://wordpress.org/support/users/ripecuisine/) * (@ripecuisine) * [13 years, 3 months ago](https://wordpress.org/support/topic/error-message-help-6/) * I’ve just received the following error message when I go to view my site: * Parse error: syntax error, unexpected ‘<‘ in /home/content/93/9191793/html/wordpress/ wp-content/themes/headway/header.php on line 10 * The page is all white with this message in black at the top! * Here is my page: [http://ripe-cuisine.com/wordpress/](http://ripe-cuisine.com/wordpress/) * Can anyone help me figure out what’s wrong and how to get my site back?! Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/error-message-help-6/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-message-help-6/page/2/?output_format=md) * [kmessinger](https://wordpress.org/support/users/kmessinger/) * (@kmessinger) * [13 years, 3 months ago](https://wordpress.org/support/topic/error-message-help-6/#post-3266893) * Try deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). If you can’t get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin (read [http://bit.ly/UhpkLl](http://bit.ly/UhpkLl) if you need help). Sometimes, an apparently inactive plugin can still cause problems. * Try switching to the Twenty Eleven theme to rule out any theme-specific problems. If you can’t log in to change themes, you can remove the theme folders via FTP so the only one is twentyeleven. That will force your site to use it. * [Josh](https://wordpress.org/support/users/josh401/) * (@josh401) * [13 years, 3 months ago](https://wordpress.org/support/topic/error-message-help-6/#post-3266894) * Did you try to modify something in your header.php file of your ‘headway’ theme? * What you need to do is use FTP or your hosts CPanel to rename or remove the “ wp-content/themes/headway” directory. * This will “force” wp to reload the default theme.. and will allow you access back into your site. * Thread Starter [ripecuisine](https://wordpress.org/support/users/ripecuisine/) * (@ripecuisine) * [13 years, 3 months ago](https://wordpress.org/support/topic/error-message-help-6/#post-3266930) * Thank you kmessinger and Josh for your suggestions, but I’m still unable to solve this problem. * kmessinger- I’ve deactivated all my plugins, but the error message still appears… and I’m afraid of switching my theme as it will erase any changes/customizations I’ve made (right?) I’m currently using the Headway theme… * Josh- I don’t believe I’ve modified anything in my header.php file because I don’t even fully know what that means…. all I’ve done is use the basic features of Headway such as add blocks, change fonts, add posts/pages, etc. I don’t know what FTP or my host CPanel is…. I host through Go Daddy but that is hosting a site I’ve made through my iWeb on my Mac. I haven’t “gone public” with this headway version yet * I appreciate the help, but I’m afraid I’m so under-educated when it comes to WordPress/Web building, your troubleshooting suggestions are over my head. Anyway you can point be to some step-by-step instructions or “dumb down” your suggestions? * [kmessinger](https://wordpress.org/support/users/kmessinger/) * (@kmessinger) * [13 years, 3 months ago](https://wordpress.org/support/topic/error-message-help-6/#post-3266935) * > as it will erase any changes/customizations I’ve made * It shouldn’t if built right. All the themes I know of and used retain the information. Try the preview button and see if the error shows. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [13 years, 3 months ago](https://wordpress.org/support/topic/error-message-help-6/#post-3266936) * What happens when you switch to the Twenty Eleven theme? * Thread Starter [ripecuisine](https://wordpress.org/support/users/ripecuisine/) * (@ripecuisine) * [13 years, 3 months ago](https://wordpress.org/support/topic/error-message-help-6/#post-3266939) * In the edit post section of WordPress, when I press “View Post” I get the error message, I’ll try changing the theme and hope for the best… * Thread Starter [ripecuisine](https://wordpress.org/support/users/ripecuisine/) * (@ripecuisine) * [13 years, 3 months ago](https://wordpress.org/support/topic/error-message-help-6/#post-3266941) * Okay switched to the Twenty Eleven theme and the site opened. Does this mean it’s a Headway issue and I should ask that support forum for help? * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [13 years, 3 months ago](https://wordpress.org/support/topic/error-message-help-6/#post-3266942) * > Does this mean it’s a Headway issue and I should ask that support forum for > help? * Yes. And yes. 🙂 * Thread Starter [ripecuisine](https://wordpress.org/support/users/ripecuisine/) * (@ripecuisine) * [13 years, 3 months ago](https://wordpress.org/support/topic/error-message-help-6/#post-3266943) * kmessinger and esmi thank you for your advice!!!! Posting on Headway’s forum now…. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [13 years, 3 months ago](https://wordpress.org/support/topic/error-message-help-6/#post-3266945) * Glad we could help. I hope you get this sorted asap. 🙂 * [jazzisinme](https://wordpress.org/support/users/jazzisinme/) * (@jazzisinme) * [13 years, 3 months ago](https://wordpress.org/support/topic/error-message-help-6/#post-3267045) * Warning: require(/home/wrappedn/wwwroot/wrappedinjazz.com/wp-includes/load.php)[ function.require]: failed to open stream: Permission denied in /home/wrappedn/ wwwroot/wrappedinjazz.com/wp-settings.php on line 21 * Fatal error: require() [function.require]: Failed opening required ‘/home/wrappedn/ wwwroot/wrappedinjazz.com/wp-includes/load.php’ (include_path=’.:/usr/lib/php’) in /home/wrappedn/wwwroot/wrappedinjazz.com/wp-settings.php on line 21 * [jazzisinme](https://wordpress.org/support/users/jazzisinme/) * (@jazzisinme) * [13 years, 3 months ago](https://wordpress.org/support/topic/error-message-help-6/#post-3267046) * HTPP://WRAPPEDINJAZZ.COM is the website * [jazzisinme](https://wordpress.org/support/users/jazzisinme/) * (@jazzisinme) * [13 years, 3 months ago](https://wordpress.org/support/topic/error-message-help-6/#post-3267047) * i am new to this forum and can not tell if help is coming my way.. * [kmessinger](https://wordpress.org/support/users/kmessinger/) * (@kmessinger) * [13 years, 3 months ago](https://wordpress.org/support/topic/error-message-help-6/#post-3267048) * **[@jazzisinme](https://wordpress.org/support/users/jazzisinme/)** * It will be very unlikely you will find help when you post in someone else’s topic and the topic is marked resolved. BTW, all help is volunteer so it may take some time before someone comes by who can help with your particular problem. * [jazzisinme](https://wordpress.org/support/users/jazzisinme/) * (@jazzisinme) * [13 years, 3 months ago](https://wordpress.org/support/topic/error-message-help-6/#post-3267049) * Parse error: syntax error, unexpected ‘(‘ in /home/wrappedn/wwwroot/wrappedinjazz. com/wp-settings.php on line 17 Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/error-message-help-6/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-message-help-6/page/2/?output_format=md) The topic ‘Error Message! HELP!’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 17 replies * 5 participants * Last reply from: [jazzisinme](https://wordpress.org/support/users/jazzisinme/) * Last activity: [13 years, 3 months ago](https://wordpress.org/support/topic/error-message-help-6/page/2/#post-3267067) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics