Support » Plugin: UpdraftPlus WordPress Backup Plugin » Error Message Google Drive

  • Resolved pregwebwp

    (@pregwebwp)


    Had this error message on 4-13-18

    Have not yet obtained an access token from Google – you need to authorise or re-authorise your connection to Google Drive.

    I re-entered the information in Google and it is still giving me the same error message.

    The response I got was to follow the instructions from this link https://wordpress.org/support/topic/bad-response-when-contacting-google-curl-error-60-failed-to-connect-to-2607/

    I contacted my web host and there is no problem on that end. I did not change my wp-config file.

    I just did a manual back up with Updraft without having a connection to Google Drive and everything went through just fine.

    It seems that quite a few people are having this same issue.

    I have this installed on 3 sites and have a premium plan.

    I am not sure what else to do.

    I really hope you find a fix.

Viewing 1 replies (of 1 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the latest backup log? This can be found in the UpdraftPlus Existing Backups tab.

    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Also, could you try temporarily deactivating any caching or security plugin on your site and attempt to reconnect? Is it the same issue?

    Best Wishes,
    Bryle

Viewing 1 replies (of 1 total)
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