Support » Plugin: W3 Total Cache » error message from W3 Total Cache even though it has been deleted

  • I used to have W3 Total Cache installed on my web site but it doesn’t appear in any of my plugins. However I just updated a number of my plugins and suddenly got this message on my website

    files appear to be missing or out of place. Please re-install plugin or remove /hermes/walnaweb09a/b1426/as.peteralt3/wp-content/advanced-cache.php.W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /hermes/walnaweb09a/b1426/as.peteralt3/wp-content/db.php.W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /hermes/walnaweb09a/b1426/as.peteralt3/wp-content/object-

    I tried to re-install the plugin but got an error message

    Unpacking the package…

    Installing the plugin…

    Destination folder already exists. /hermes/walnaweb09a/b1426/as.peteralt3/wp-content/plugins/w3-total-cache/

    Plugin install failed.

    What do I do now?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Try to remove db.php from your cpanel. “remove /hermes/walnaweb09a/b1426/as.peteralt3/wp-content/db.php.” and error should be disappear.

    Same problem here. w3 total cache crush my website. 🙂

    • This reply was modified 3 years, 4 months ago by Loveisname.

    files appear to be missing or out of place. Please re-install plugin or remove /hermes/walnaweb09a/b1426/as.peteralt3/wp-content/advanced-cache.php.W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /hermes/walnaweb09a/b1426/as.peteralt3/wp-content/db.php.W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /hermes/walnaweb09a/b1426/as.peteralt3/wp-content/object-

    WordPress is telling you to either reinstall W3 Total Cache or remove the following files from wp-content:

    advanced-cache.php
    db.php
    object-cache.php

    Also, when you try to reinstall, the directory for W3 Total Cache is still there, so WordPress can’t install the plugin. Check wp-content/plugins/ to make sure the w3-total-cache directory is removed. If it isn’t, get rid of it and those three files, then try reinstalling the plugin.

    I had this too. It was a nightmare.
    You also have to check your .htaccess file and the wp-config.php. Remove all code regarding the W3Total Cache plugin in there.
    here is a little tutorial:http://www.shoutmeloud.com/how-to-delete-uninstall-w3-total-cache-wordpress-plugin.html

    I am having same problem , why don’t you just fix your plugin????

    Remove the below portion from advanced-cache.php

    global $w3tc_start_microtime;
    $w3tc_start_microtime = microtime( true );

    /**
    * Abort W3TC loading if WordPress is upgrading
    */
    if ( defined( ‘WP_INSTALLING’ ) && WP_INSTALLING )
    return;

    if ( !defined( ‘W3TC_IN_MINIFY’ ) ) {
    if ( !defined( ‘W3TC_DIR’ ) ) {
    define( ‘W3TC_DIR’, ( defined( ‘WP_PLUGIN_DIR’ ) ? WP_PLUGIN_DIR : WP_CONTENT_DIR . ‘/plugins’ ) . ‘/w3-total-cache’ );
    }

    if ( !@is_dir( W3TC_DIR ) || !file_exists( W3TC_DIR . ‘/w3-total-cache-api.php’ ) ) {
    if ( defined( ‘WP_ADMIN’ ) ) { // lets don’t show error on front end
    echo sprintf( ‘
    W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove %s. <br />’, __FILE__ );
    }
    } else {
    require_once W3TC_DIR . ‘/w3-total-cache-api.php’;

    $w3tc_redirect = \W3TC\Dispatcher::component( ‘Mobile_Redirect’ );
    $w3tc_redirect->process();

    $w3tc_config = \W3TC\Dispatcher::config();
    if ( $w3tc_config->get_boolean( ‘pgcache.enabled’ ) ) {
    $o = \W3TC\Dispatcher::component( ‘PgCache_ContentGrabber’ );
    $o->process();
    }
    }
    }

    Everything will work Fine – Guaranteed

    Hi, we have the same kind of problem. Wordfence deleted some toxic files, and aparently one of those was from W3TC..
    Now we get this: /mnt/web001/a0/73/57248673/htdocs/WordPress_SecureMode_03/wp-content/advanced-cache.php.
    But the whole plugin is gone. It isn’t in installed plugins anymore, so I can’t find the advanced-cache.php.
    Also can’t reinstal the plugin.

    Anyone know what to do?
    Thanks in advance!

Viewing 6 replies - 1 through 6 (of 6 total)
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