Title: Error message from guzzle Last modified: July 15, 2020 --- # Error message from guzzle * Resolved [Eddison Lim](https://wordpress.org/support/users/eddison_inman/) * (@eddison_inman) * [5 years, 10 months ago](https://wordpress.org/support/topic/error-message-from-guzzle/) * Hi, * We are getting this error message in newrelic (screenshot) and the plugin has stopped working. [https://p214.p2.n0.cdn.getcloudapp.com/items/p9uPyeLq/Image%202020-07-14%20at%2010.45.24%20AM.png?v=e41e2aa4349bb83d4afd13bb57f69986](https://p214.p2.n0.cdn.getcloudapp.com/items/p9uPyeLq/Image%202020-07-14%20at%2010.45.24%20AM.png?v=e41e2aa4349bb83d4afd13bb57f69986) We are currently on WP Mail SMTP version 2.0.1 and the error started happening on Friday July 10, 2020. * This error would show (as far as we know now) - Update one of the users password and save. - Reset the password at the wp-admin login screen (sandbox.inman.com/wp-admin) * I tested the latest version 2.2.1 but with that latest version, I cannot navigate around the /wp-admin pages at all. This is the error with the latest version of the plugin. [https://p214.p2.n0.cdn.getcloudapp.com/items/lluJbpEN/Image%202020-07-14%20at%201.34.58%20PM.png?v=19cd0cca122516958f7759ca590e70ab](https://p214.p2.n0.cdn.getcloudapp.com/items/lluJbpEN/Image%202020-07-14%20at%201.34.58%20PM.png?v=19cd0cca122516958f7759ca590e70ab) * Any suggestions on how we might be able to eliminate this error and continue using the plugin? * Thanks so much in advance. * Eddison * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-from-guzzle%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * [espressivo](https://wordpress.org/support/users/espressivo/) * (@espressivo) * [5 years, 10 months ago](https://wordpress.org/support/topic/error-message-from-guzzle/#post-13128003) * I am having a similar issue. It is throwing an error and it is causing a critical error. PhP log says: Stack trace: #0 /home/NAMEREDACTED/public_html/wp-content/ plugins/wp-mail-smtp/vendor/guzzlehttp/guzzle/src/Exception/RequestException. php(107): GuzzleHttp\Exception\RequestException::getResponseBodySummary(Object( GuzzleHttp\Psr7\Response)) #1 /home/NAMEREDACTED/public_html/wp-content/plugins/ wp-mail-smtp/vendor/guzzlehttp/guzzle/src/Middleware.php(65): GuzzleHttp\Exception\ RequestException::create(Object(GuzzleHttp\Psr7\Request), Object(GuzzleHttp\Psr7\ Response)) #2 /home/NAMEREDACTED/public_html/wp-content/plugins/wp-mail-smtp/ vendor/guzzlehttp/promises/src/Promise.php(203): GuzzleHttp\Middleware::GuzzleHttp\{ closure}(Object(GuzzleHttp\Psr7\Response)) #3 /home/NAMEREDACTED/public_html/ wp-content/plugins/wp-mail-smtp/vendor/guzzlehttp/promises/src/Promise.php(156): GuzzleHttp\ in /home/NAMEREDACTED/public_html/wp-content/plugins/wp-mail-smtp/ vendor/guzzlehttp/guzzle/src/Exception/RequestException.php on line 127 * [Sanjeev Aryal](https://wordpress.org/support/users/sanzeeb3/) * (@sanzeeb3) * [5 years, 10 months ago](https://wordpress.org/support/topic/error-message-from-guzzle/#post-13134828) * Hi [@espressivo](https://wordpress.org/support/users/espressivo/), [@eddison_inman](https://wordpress.org/support/users/eddison_inman/) * It looks like a conflict with the different versions of Guzzle loaded in your site. One by WP Mail SMTP and other by some plugin or your theme. Please follow this [troubleshooting guide](https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/) to find out the issue. * I hope that helps! * Thread Starter [Eddison Lim](https://wordpress.org/support/users/eddison_inman/) * (@eddison_inman) * [5 years, 10 months ago](https://wordpress.org/support/topic/error-message-from-guzzle/#post-13137920) * Hi [@sanzeeb3](https://wordpress.org/support/users/sanzeeb3/), * Thanks for the reply. We are using the latest version of Guzzle v7 in our theme. It appears that the latest version 2.2.1 of WP Mail SMTP plugin is using Guzzle v6.5.5. * Will the plugin be using the latest version of Guzzle in the next release/update? * Thanks, Eddison * [espressivo](https://wordpress.org/support/users/espressivo/) * (@espressivo) * [5 years, 10 months ago](https://wordpress.org/support/topic/error-message-from-guzzle/#post-13139350) * Well if you guys aren’t using the latest version of Guzzle and your plugin is throwing the error code then perhaps you should update to the latest version of Guzzle. * [Sanjeev Aryal](https://wordpress.org/support/users/sanzeeb3/) * (@sanzeeb3) * [5 years, 10 months ago](https://wordpress.org/support/topic/error-message-from-guzzle/#post-13144320) * Hi [@eddison_inman](https://wordpress.org/support/users/eddison_inman/), [@espressivo](https://wordpress.org/support/users/espressivo/) * Thanks for the details. Yes, we are looking forward to avoid such third-party library conflicts in the future. * I apologize for any inconvenience caused by this in the meantime. * Have a good one. * Plugin Author [Gregor Capuder](https://wordpress.org/support/users/capuderg/) * (@capuderg) * [5 years, 10 months ago](https://wordpress.org/support/topic/error-message-from-guzzle/#post-13144747) * Hi [@eddison_inman](https://wordpress.org/support/users/eddison_inman/) and [@espressivo](https://wordpress.org/support/users/espressivo/), * we can’t update to the latest version of Guzzle (v7.x) since it only supports PHP >= 7.2. * We’ll have to stick with v6.x because we support PHP >= 5.5 in our plugin and so does Guzzle v6.x. * More info here: [https://github.com/guzzle/guzzle#version-guidance](https://github.com/guzzle/guzzle#version-guidance) * As Sanjeev said, we are looking into prefixing our dependencies in the plugin, that should resolve these conflicts in one of our future releases. * Have a nice day! * Thread Starter [Eddison Lim](https://wordpress.org/support/users/eddison_inman/) * (@eddison_inman) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-from-guzzle/#post-13146508) * Hi [@sanzeeb3](https://wordpress.org/support/users/sanzeeb3/) and [@capuderg](https://wordpress.org/support/users/capuderg/), * Thanks for the info. We are on PHP 7, so we will have to downgrade our Guzzle version in our theme to v6.x for the time being. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Error message from guzzle’ is closed to new replies. * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440) * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-mail-smtp/) * [Active Topics](https://wordpress.org/support/plugin/wp-mail-smtp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-smtp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-mail-smtp/reviews/) * 7 replies * 4 participants * Last reply from: [Eddison Lim](https://wordpress.org/support/users/eddison_inman/) * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-from-guzzle/#post-13146508) * Status: resolved