Title: error message – failed to load js files
Last modified: May 6, 2024

---

# error message – failed to load js files

 *  Resolved [wordmax](https://wordpress.org/support/users/wordmax/)
 * (@wordmax)
 * [2 years ago](https://wordpress.org/support/topic/error-message-failed-to-load-js-files/)
 * When we go to create a new popup.. we see an error message saying…
 * Failed to load plugin url: ../wp-content/plugins/popup-maker/assets/js/mce-buttons.
   min.js?version=1.18.5
 * php 8.3 w/ latest versions of wordpress, ocean wp theme, and healthy server.
 * Please advise. Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [wordmax](https://wordpress.org/support/users/wordmax/)
 * (@wordmax)
 * [2 years ago](https://wordpress.org/support/topic/error-message-failed-to-load-js-files/#post-17736376)
 * Woops! My bad – the problem was being caused by AdGuard blocking the js files.
   Disabled the ad blocker extension for the browser and the error goes away. Thanks
 *  Plugin Support [Kim L](https://wordpress.org/support/users/kimmyx/)
 * (@kimmyx)
 * [2 years ago](https://wordpress.org/support/topic/error-message-failed-to-load-js-files/#post-17737056)
 * Hi [@wordmax](https://wordpress.org/support/users/wordmax/),
 * We’re glad you were able to find the cause of the error. 😊
 * Feel free to create a new post if you have new questions.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘error message – failed to load js files’ is closed to new replies.

 * ![](https://ps.w.org/popup-maker/assets/icon-256x256.gif?rev=3097653)
 * [Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder](https://wordpress.org/plugins/popup-maker/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/popup-maker/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/popup-maker/)
 * [Active Topics](https://wordpress.org/support/plugin/popup-maker/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/popup-maker/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/popup-maker/reviews/)

## Tags

 * [admin](https://wordpress.org/support/topic-tag/admin/)

 * 2 replies
 * 2 participants
 * Last reply from: [Kim L](https://wordpress.org/support/users/kimmyx/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/error-message-failed-to-load-js-files/#post-17737056)
 * Status: resolved