Title: Error message: Error processing order, please try again later Last modified: July 27, 2020 --- # Error message: Error processing order, please try again later * Resolved [pimpiepers](https://wordpress.org/support/users/pimpiepers/) * (@pimpiepers) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-error-processing-order-please-try-again-later/) * Hello, * Some clients’ orders don’t get processed and it shows a notice that ‘there was an error processing the order, please try again later. * The payment provider, Mollie, said I should ask WooCommerce for support, because they think the order isn’t processed somehow on the webhop. * WooCommerce support says the same: Go ask Mollie. * Long story short, I still don’t know why some clients can’t process the order. * So what literally happens? They put products in their shopping cart, then they fill in all the info, and after having agreed to the terms of delivery, they click ‘purchase’ and they get a general error message: ‘Sorry, somehting went wrong processing your order, please try again later.’ * That’s it. Even when helping the client personally on his PC to process the order, it happens, and ‘inspecting the element’ doesn’t give a clear insight. * Screenshot available. * Please let me know if you want to see it. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-error-processing-order-please-try-again-later%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * [con](https://wordpress.org/support/users/conschneider/) * (@conschneider) * Engineer * [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-error-processing-order-please-try-again-later/#post-13174182) * Hi there, * > ‘Sorry, somehting went wrong processing your order, please try again later.’ * Which plugin are you using? Is there a debug mode you can enable? Anything in the WooCommerce error logs via `/wp-admin/admin.php?page=wc-status&tab=logs`? * Also last but not least: * > The payment provider, Mollie, said I should ask WooCommerce for support, because > they think the order isn’t processed somehow on the webhop. * Since WooCommerce does not declare support for Mollie, but Mollie does declare support for WooCommerce, I think they really should help you. * Kind regards, * Thread Starter [pimpiepers](https://wordpress.org/support/users/pimpiepers/) * (@pimpiepers) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-error-processing-order-please-try-again-later/#post-13174256) * Thank you Con! * I will get back to you asap. * Best regards. * Thread Starter [pimpiepers](https://wordpress.org/support/users/pimpiepers/) * (@pimpiepers) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-error-processing-order-please-try-again-later/#post-13174314) * Hi, I went to the error log, and it seems it has something to do with WooCommerce Sidecart. * 2020-07-26T15:31:03+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/mandersmaaltijden.nl/httpdocs/ wp-content/plugins/side-cart-woocommerce/public/partials/xoo-wsc-markup.php:58 Stack trace: #0 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-content/plugins/ side-cart-woocommerce/public/class-xoo-wsc-cart-data.php(37): require_once() # 1 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-includes/class-wp-hook.php( 287): xoo_wsc_Cart_Data->get_cart_markup(”) #2 /var/www/vhosts/mandersmaaltijden. nl/httpdocs/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)# 3 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #4 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp- includes/general-template.php(2900): do_action(‘wp_footer’) #5 /var/www/vhosts/ mandersmaaltijden.nl/httpdocs/wp-content/themes/ecommerce-gem/footer.php(50): wp_footer() #6 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-includes/template. php(723): require_once(‘ in /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp- content/plugins/side-cart-woocommerce/public/partials/xoo-wsc-markup.php op de lijn 58 * 2020-07-26T15:31:06+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/mandersmaaltijden.nl/httpdocs/ wp-content/plugins/side-cart-woocommerce/public/partials/xoo-wsc-markup.php:58 Stack trace: #0 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-content/plugins/ side-cart-woocommerce/public/class-xoo-wsc-cart-data.php(37): require_once() # 1 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-includes/class-wp-hook.php( 287): xoo_wsc_Cart_Data->get_cart_markup(”) #2 /var/www/vhosts/mandersmaaltijden. nl/httpdocs/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)# 3 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #4 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp- includes/general-template.php(2900): do_action(‘wp_footer’) #5 /var/www/vhosts/ mandersmaaltijden.nl/httpdocs/wp-content/themes/ecommerce-gem/footer.php(50): wp_footer() #6 /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp-includes/template. php(723): require_once(‘ in /var/www/vhosts/mandersmaaltijden.nl/httpdocs/wp- content/plugins/side-cart-woocommerce/public/partials/xoo-wsc-markup.php op de lijn 58 * On line 58 in the given PHP code, there is this: * /** * Begins execution of the plugin. * * Since everything within the plugin is registered via hooks, * then kicking off the plugin from this point in the file does * not affect the page life cycle. * * [@since](https://wordpress.org/support/users/since/) 1.0.0 * **THIS IS LINE 58 ->** */ function run_xoo_wsc() { * $plugin = new xoo_wsc(); $plugin->run(); * } * So not sure what Xoo+WSC is supposed to be doing. * All of the plugins are up to date. * Any idea? * Plugin Support [Senff – a11n](https://wordpress.org/support/users/senff/) * (@senff) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-error-processing-order-please-try-again-later/#post-13175180) * Hi [@pimpiepers](https://wordpress.org/support/users/pimpiepers/) * Since this issue appears to be directly related to the Sidecart plugin, I’d recommend reaching out to the [plugin’s own support team](https://wordpress.org/support/plugin/side-cart-woocommerce/). * Thread Starter [pimpiepers](https://wordpress.org/support/users/pimpiepers/) * (@pimpiepers) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-error-processing-order-please-try-again-later/#post-13175185) * Thanks! I’ll check it out. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Error message: Error processing order, please try again later’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [error message](https://wordpress.org/support/topic-tag/error-message/) * 5 replies * 3 participants * Last reply from: [pimpiepers](https://wordpress.org/support/users/pimpiepers/) * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-error-processing-order-please-try-again-later/#post-13175185) * Status: resolved