Title: Error message cannot log in
Last modified: August 19, 2016

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# Error message cannot log in

 *  [antonio100](https://wordpress.org/support/users/antonio100/)
 * (@antonio100)
 * [15 years, 8 months ago](https://wordpress.org/support/topic/error-message-cannot-log-in/)
 * I downloaded a theme and now I cannot even log in I just get this error message:
   can anyone help in easy to understand instructions…LOL
 * Fatal error: Call to undefined function add_theme_support() in /home/xboyfaqt/
   public_html/wp-content/themes/steampunk/functions.php on line 2

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Michelle Langston](https://wordpress.org/support/users/chellycat/)
 * (@chellycat)
 * [15 years, 8 months ago](https://wordpress.org/support/topic/error-message-cannot-log-in/#post-1663228)
 * Hmm, looks like your theme is trying to access a function that does not exist.
   What version of WordPress are you running?
 * Do you have FTP access to your site? Go to wp-content/themes and delete the folder
   of the theme you just installed.
 *  Thread Starter [antonio100](https://wordpress.org/support/users/antonio100/)
 * (@antonio100)
 * [15 years, 8 months ago](https://wordpress.org/support/topic/error-message-cannot-log-in/#post-1663231)
 * I don’t think I have FTP access-how do you acess that to check?
 * someone else started this site for me and just gave me my password and site.
   
   Thanks
 *  [Samuel B](https://wordpress.org/support/users/samboll/)
 * (@samboll)
 * [15 years, 8 months ago](https://wordpress.org/support/topic/error-message-cannot-log-in/#post-1663233)
 * since you don’t know ftp – use your host’s file manager and navigate to the `/
   wp-content/themes` folder
    inside that folder find and rename `/steampunk/` this
   will bring up default theme so you can find another theme to use
 *  [Michelle Langston](https://wordpress.org/support/users/chellycat/)
 * (@chellycat)
 * [15 years, 8 months ago](https://wordpress.org/support/topic/error-message-cannot-log-in/#post-1663234)
 * You need an FTP client (such as FileZilla). Are you in touch with the person 
   who set up the site for you? Ask him/her to either give you FTP access (they 
   need to give you the FTP user name, FTP password and domain name) or go in there
   themselves and fix it.
 * EDIT: Yes, do what Samuel B says, that’s a good suggestion!
 *  Thread Starter [antonio100](https://wordpress.org/support/users/antonio100/)
 * (@antonio100)
 * [15 years, 8 months ago](https://wordpress.org/support/topic/error-message-cannot-log-in/#post-1663235)
 * Ok thanks for your help! I will contact him

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error message cannot log in’ is closed to new replies.

 * 5 replies
 * 3 participants
 * Last reply from: [antonio100](https://wordpress.org/support/users/antonio100/)
 * Last activity: [15 years, 8 months ago](https://wordpress.org/support/topic/error-message-cannot-log-in/#post-1663235)
 * Status: not resolved

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