error message: billing address and shipping address are required

  • Resolved mrsmith11

    (@mrsmith11)


    2 years, 9 months ago

    Hi,

    I am using amazon pay v2 plugin in Japan.

    When I checkout, the error message shows.

    “billing address and shipping address are required”

    what is this?

    How can I fix this problem?

    Hope your reply soon.

    Best Regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Christian

    (@christian1983)

    2 years, 9 months ago

    Hey @mrsmith11 ,

    Hope your are doing well!

    try to check the following link conflict test on a Staging site, could be some plugin or even the Theme you are using. We need to isolate the problem first.

    If you can’t find the issue, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
    Please include a link to this forum thread, so that we can keep track of what’s already been done.
    We will be able to help you further there.

    Best,`
    Christian

    Plugin Support Christian

    (@christian1983)

    2 years, 9 months ago

    Hey there,

    Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Best,
    Christian

Viewing 2 replies - 1 through 2 (of 2 total)
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